Customer Service Representative Marine Corps Wounded Warrior Call Center Quantico
2 days ago
KSA Integration is seeking a highly skilled Customer Care Representative to join our team in the Marine Corps Wounded Warrior Call Center. As a key member of our team, you will be responsible for providing exceptional customer service to Marines and their families, ensuring they receive the support and resources they need.
Key Responsibilities:- Answer incoming calls and conduct outreach calls to assess the individual's support needs.
- Provide information and guidance toward applicable resources, benefits, and entitlements.
- Serve as a liaison between the Marine and the entity providing resource support.
- Document information in MCWIITS.
- Current Active Tier 3 (T3) or National Agency Check with Local Agency and Credit Checks (NACLC) Background Investigation.
- Familiarity with the organization and functions of the United States Marine Corps.
- Proficiency in Microsoft Office 365.
KSA Integration is an equal opportunity employer. We are committed to providing a supportive and inclusive work environment for all employees. If you are a motivated and customer-focused individual who is passionate about making a difference in the lives of Marines and their families, we encourage you to apply for this exciting opportunity.
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Stafford, Virginia, United States KSA Integration Full timeJob SummaryKSA Integration is seeking a highly skilled Customer Care Representative to join our team in the Marine Corps Wounded Warrior Call Center. As a key member of our operations team, you will be responsible for providing exceptional customer service to Marines and their families, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer...
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Stafford, Virginia, United States KSA Integration Full timeJob SummaryKSA Integration is seeking a highly skilled Customer Care Representative to join our team in the Marine Corps Wounded Warrior Call Center. As a key member of our operations team, you will be responsible for providing exceptional customer service to Marines and their families, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer...
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