Customer Service Representative
5 days ago
Are you looking for a challenging role in an entrepreneurial environment? Goodway Technologies Corporation is seeking a skilled Technical Customer Support Representative to join our team. This role offers a competitive salary of $65,000 per year, plus quarterly bonuses based on performance, and a comprehensive benefits package.
Job Description:
- Job Responsibilities:
The successful candidate will be responsible for handling technical calls, providing troubleshooting assistance, managing Return Merchandise Authorizations (RMAs), and delivering exceptional customer service. They will also work closely with customers to facilitate the return process and ensure customer satisfaction.
- Requirements:
To be successful in this role, candidates should have previous experience in a phone-based customer support role, strong organizational skills with attention to detail, mechanical technical aptitude, and excellent communication and interpersonal skills.
- About Us:
We are a leader in the industrial maintenance solutions market, committed to creating an inclusive environment for all employees. Our company culture values teamwork, innovation, and continuous improvement.
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