Customer Service Representative
1 day ago
We are seeking a motivated and licensed professional to join our team as a Customer Service Representative. This role is perfect for individuals who enjoy helping others and have a passion for insurance.
About the Role:
- Establish customer relationships and provide exceptional service.
- Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Educate customers about insurance options using a customer-focused review process.
Salary: $45,000 - $65,000 per year (base pay plus bonus), depending on experience and performance.
Responsibilities:
- Provide prompt, accurate, and friendly customer service.
- Maintain a strong work ethic with a total commitment to success each day.
- Work in a team environment to achieve business goals.
Requirements:
- Property & Casualty license (required)
- Life and Health license (required)
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
Benefits:
- Competitive Commission
- Paid time off (vacation and personal/sick days)
- Retirement plan with company match
- Group life insurance
- Valuable experience
- Growth potential/Opportunity for advancement within the agency
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