Business Operations Analyst
4 days ago
Frink-Hamlett Legal Solutions is seeking a highly skilled Business Operations Analyst to join our team in Cambridge, MA. As a Business Operations Analyst, you will play a critical role in supporting the company's business operations and ensuring the smooth execution of our projects.
Key Responsibilities:- Collaborate with cross-functional teams to identify business needs and develop solutions to improve operational efficiency.
- Develop and maintain business process workflows, including creating diagrams to support workflow initiatives.
- Support global stakeholder management processes and engage with business owners, users, and service providers to aid in assessment and planning lifecycle.
- Provide input and data in support of planning, prioritization, and budget process for IT projects.
- Support communication of strategies, ideas, and goals to senior management.
- Participate in the coordination and creation of product/service documentation and training.
- Participate in the creation of foundational service design documentation.
- Special projects as required.
- 2-3 years of Business Analysis experience.
- Bachelor's degree in computer science, engineering, or a related field, or equivalent experience.
- Experience working in the scientific environment, especially one related to drug development, is preferred.
- Practical experience understanding, collecting, and documenting requirements and use cases.
- Ability to enable customer success through thoughtful analysis and communication.
- Strong organizational skills with keen attention to detail.
- Strong interpersonal skills and the ability to function as a trusted advisor and consultant.
- Strong analytical thinking and problem-solving skills.
- Ability to adapt to a fast-changing environment.
Frink-Hamlett Legal Solutions is an equal employment opportunity employer and all applicants will receive consideration for employment without discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, or citizenship status.
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