Restaurant Operations Manager

3 weeks ago


Arlington, Virginia, United States Call Your Mother Deli Full time

At Call Your Mother Deli, we strive to create an exceptional dining experience for our guests. As a General Manager, you will be responsible for overseeing the daily operations of our bagel shop and deli, ensuring that our high standards of quality and service are consistently met.

Key Responsibilities:
  • Oversee kitchen operations, front-of-house service, and the overall profitability of the shop.
  • Manage and lead a team of supervisors and team members to ensure excellent service and guest satisfaction.
  • Work with supervisors to create a positive and efficient work environment.
  • Support Call Your Mother's high operational standards by maintaining required standards of operation in daily shop activities.
  • Manage maintenance and upkeep of equipment and the shop's surroundings.
  • Oversee food and beverage management, including inventory, ordering, and budget.
  • Recruit, hire, train, and conduct performance evaluations of team members.
  • Schedule shifts and positions to ensure adequate coverage.
Requirements:
  • 1-2 years of experience in a restaurant management role.
  • Good understanding of P&L, COGS, decision making, process improvement, labor/scheduling, training & team development, food quality standards.
  • ServeSafe Manager's Food Safety Certification.
  • Ability to coordinate multiple tasks and maintain required standards of operation.
  • Hospitality-oriented and passionate about the guest experience.
  • Hands-on managing style and willingness to lead by example.
  • Initiative, proactive thinking, and ability to solve problems.
  • High-energy, positive can-do attitude and ability to work under pressure.
  • Treat others with kindness and respect.
  • Team player and willingness to help others.
What We Offer:
  • Starting salary: $65,000 and a 20% bonus opportunity.
  • Friendly, fun, and positive work environment with a welcoming and supportive team.
  • Benefits package for full-time staff, including health, dental, and vision insurance, 401k, paid vacation, and paid parental leave.
  • Free Call Your Mother staff meals, free fitness and wellness classes, English/Spanish classes, team-building activities, and more.

We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status.



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