Restaurant Operations Manager

2 days ago


Arlington, Virginia, United States O'Sullivan's Irish Pub Full time
Job Description

We are seeking a highly skilled and experienced manager to lead our team at O'Sullivan's Irish Pub.

Key Responsibilities:

  • Monitor and observe restaurant operations to ensure high-quality service and food preparation.
  • Review documentation to assess the quality of restaurant operations and identify areas for improvement.
  • Train and develop non-management employees to enhance their skills and knowledge.
  • Assign duties and responsibilities to employees based on work requirements and ensure effective communication.
  • Rectify customer complaints in a professional and courteous manner.
  • Exchange information with employees and customers to ensure seamless service.
  • Modify employee work schedules as needed to meet business demands.
  • Document events in the manager's log to track progress and identify areas for improvement.
  • Operate a computer and associated software, including MS Office and internet, and computerized cash register.
  • Perform duties of various restaurant positions, including food server, expediter, line cook, busser, bartender, cashier, and food runner, as needed.
  • Monitor all restaurant operations and conditions to ensure the quality of the product and customer service.

Requirements:

  • Proven experience in restaurant management or a related field.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Strong problem-solving and analytical skills.
  • Knowledge of food safety and sanitation procedures.

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