Night Auditor

4 days ago


West Des Moines, Iowa, United States Atrium Hospitality Full time
Hotel Operations Coordinator

At Atrium Hospitality, we are seeking a highly skilled and detail-oriented Hotel Operations Coordinator to join our team. As a Night Auditor, you will play a critical role in ensuring the financial accuracy and integrity of our hotel operations.

Key Responsibilities:
  • Maintain accurate accounts of cash, checks, and credit transactions
  • Provide accounting support to the hotel by ensuring all revenues are posted to the correct department, balance the guest ledger on a daily basis, and complete all necessary reports
  • Handle confidential information, including guest records, with a high degree of integrity
  • Address guest complaints, issues, and/or requests in a friendly and professional manner, taking initiative to resolve all issues and ensuring that all matters are resolved or escalated to the appropriate representative
  • Provide reports to management about asset utilization and audit results
  • Work proactively to recommend changes in operations and financial activities
  • Manage daily paperwork, including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report
  • May be required to make management decisions in a manager's absence
  • Effectively utilize Excel, workbooks, and Access to submit reports to the corporate office as appropriate
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to management; complete safety training and certifications; and maintain confidentiality of proprietary information and protect company assets
Requirements:
  • Six (6) months of Front Office experience in a hotel environment
  • Prior experience performing basic accounting duties
  • High School Diploma or equivalent
  • Valid state driver's license and adherence to all company guidelines regarding moving violations (if role involves operating a company vehicle)
  • Ability to use computers and computer systems (including hardware and software) to enter data or process information
  • Able to stand and/or walk for the duration of the schedule shift
  • Able to read, write, and communicate effectively in English
  • Flexible to working days, early mornings, evenings, nights, weekends, and holidays

We offer a comprehensive total compensation package that includes employer-paid life insurance, competitive wages, a variety of health insurance options, dental, vision, short- and long-term disability, accident, and critical illness insurance, health savings account, flexible spending account, time off accruals, and a 401(k) retirement plan with an employer match. Plus, we make sure you can grow your career the way you want to through internship programs, training, and development, and over 80 hotels that offer incredible opportunities for career-driven associates.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


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