Office Administrator
10 hours ago
About the Role:
African Communities Together (ACT) is seeking a skilled and reliable Office Administrator to provide administrative and operational support to our New York City office.
The Office Administrator will report to the New York Chapter Director and be responsible for greeting and assisting visitors, responding to requests for services, and completing intake forms.
Key responsibilities include:
- Greet and assist visitors, respond to requests for services, complete intake forms, and refer clients to appropriate departments based on their needs.
- Screen phone calls and route callers to the appropriate party.
- Handle incoming and outgoing mail and deliveries.
- Check and respond to the organization's general inbox.
- Maintain polite, empathetic, and professional communication in person as well as via phone, e-mail, and mail.
- Complete administrative tasks, such as filing, photocopying, mailing, and completing required forms and reports.
- Ensure the physical office space is organized, professional, and welcoming, including organizing and maintaining the storage and filing systems.
- Oversee the office's maintenance, including liaising with custodial staff and building management for service requests and troubleshooting issues.
- Collaborate with Operations manager to coordinate in-person office events, arranging catering and organizing logistics, including set-up and clean-up.
- Track and maintain inventory; work with Operations Manager to order office supplies and equipment.
- Manage the office petty cash fund, ensuring that all expenses are properly documented.
- Participate in staff meetings.
- Anticipate the needs of other staff and clients to ensure seamless and efficient operations.
Requirements:
- Minimum of High school diploma or equivalent.
- Minimum of 2 years' experience in a professional office setting required.
- Bilingual fluency in English and French is required, fluency in additional African languages, especially those commonly spoken in West Africa, is highly desirable.
- Excellent digital literacy and proficiency with technology, including Microsoft Office suite, Google Workspace products (Gmail, Google Docs, etc.), and using the internet to find business information.
- Excellent verbal and written communication skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Detail-oriented, highly organized, and proactive, with an ability to manage multiple tasks simultaneously.
- Demonstrated reliability and punctuality in previous roles.
- Positive, professional communication style, helpful attitude, and concern for the well-being and dignity of ACT's African immigrant members and clients.
- A passion for ACT's mission and demonstrated commitment to community-centered immigrant justice.
Benefits:
- We offer a full comprehensive benefits package that includes Medical, Dental, Vision, Flexible Spending Account (FSA) and Simplified Employee Pension Plan (SEP-IRA).
- Additional benefits include professional development and a sabbatical/longevity bonus.
- Paid Time and Holidays Off
How to Apply:
To apply, please submit your resume along with a brief cover letter describing your interest in the position.
Applicants are encouraged to submit applications by July 28th, 2024; however, applications will be accepted until the position is filled.
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