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Operations Coordinator

1 month ago

Harrisburg, Pennsylvania, United States Penske Truck Leasing Full time
Job Summary

The Operations Coordinator will play a crucial role in ensuring the efficient operation of the branch, providing exceptional customer service, and contributing to branch performance and profitability.

Key Responsibilities:
  • Financial Operations
    • Oversight of accounts receivable process and maintenance of local collection contacts to support centralized functions.
    • Monitoring of weekly and monthly lease, contract maintenance, and special billing, with timely resolution of any issues.
  • Fleet Operations
    • Completion of Fleet Service activities, including licensing, permitting, in/out service vehicles, research, and processing of citations.
    • Tracking and coordination of asset outside services, such as unit jacket file, wash sheets, fueling, and other outside vendor support not related to maintenance.
    • Collaboration with Fleet Services to establish a collaborative relationship between local and centralized functions to support licensing, permitting, citations, and other fleet operations.
  • Process Analytics
    • Performance of process analyses and reviews in areas such as billing, 1211 reports, credit memos, citations, accounts receivable, licensing, and other areas.
    • Investigation and recommendation of solutions and/or guidance to issues posing a risk to profitability.
Requirements:
  • High school diploma or equivalent required, degree preferred.
  • Interpersonal and relationship building skills with the ability to collaborate with branch team members.
  • Competent written and verbal communication skills.
  • 2+ years of experience in customer service financial administrative experience required.
  • Agile and quick learner, enjoys collaborative projects and continuous education.
  • Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint required.
  • Regular, predictable, full attendance is an essential function of the job.
  • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Penske is an Equal Opportunity Employer.