Cardiac Device Technician

3 days ago

Duluth, Georgia, United States Wellstar Health System, Inc. Full time
Job Summary

The Cardiac Device Technician is an allied healthcare professional who provides direct patient care by optimizing individual therapy delivered by the patient's cardiac implantable electronic device (CIED). This role works in partnership with the patient by assessing patient symptoms, analyzing heart rhythms, interrogating, and basic reprogramming of CIEDs. The successful candidate will provide direct patient care in-person and via remote monitoring, working with various brands of CIEDs using the most up-to-date standards.

Core Responsibilities and Essential Functions
  • Provides relationship-based patient-centered care that is consistent with population-specific characteristics, adapting service delivery to reflect an understanding of cultural diversity.
  • Works in partnership with the patient and significant others, using appropriate methods for setting and purpose, keeping the patient at ease in the physician's office and remotely while keeping the patient's goals as the focus of the plan of care.
  • Analyzes and reprograms various brands of implantable loop recorders, pacemakers, and defibrillators under the direction/supervision of Cardiac Device Specialists, Cardiac Electrophysiology APPs, and Cardiac Electrophysiologists to provide safe and effective therapy to patients via CIEDs.
  • Evaluates underlying heart rhythms, proper device function, and adjusts CIED settings safely to maintain and improve the proper function of the cardiac device and safely optimize patient health.
  • Discusses with and educates patients on the purpose of their device, how to live with their device, and expectations regarding battery life, generator changes, etc.
  • Discusses and educates patients regarding recommendations for in-person and remote monitoring.
  • Troubleshoots remote monitors with patients.
Teamwork and Collaboration
  • Coordinates the delivery and documentation of safe quality patient care that promotes the professional care delivery model, including diverse and inclusive interdisciplinary communication methods, completion of timely documentation, and promotion of a respectful, inclusive clinical environment.
  • Demonstrates teamwork and collaboration by practicing in a manner that is fiscally responsible and promotes the recruitment and retention of all healthcare team members.
  • Communicates with patients and vendors to assist enrolling, troubleshooting, and ordering equipment to ensure remote connectivity and continuity of care.
  • Escalates device problems and/or patient symptoms to CD-2, CD-3, EP nurse, EP APP, or EP MD.
Professional Development and Initiative
  • Completes all initial and ongoing professional competency assessments, required mandatory education, and population-specific education.
  • May serve as a preceptor for onboarding Cardiac Device Technicians/students and is an exemplary role model for all staff or students for all disciplines to ensure that there is a current and future qualified workforce, modeling professionalism and creating a healthy work environment.
  • After an initial preceptorship in clinic, the Device Technician is expected to progress to independently troubleshooting device issues for patients in clinic and via remote monitoring.
  • Basic understanding and application of the technical aspects of cardiac device function to specific patient care is expected, which includes identifying arrhythmias, assessing symptoms, reviewing patients' cardiac history and applicable medications, and effectively reporting findings from the cardiac device to supervising cardiac device specialists, allied healthcare professionals, and/or physicians.
Required Minimum Education

High school diploma or equivalent from an accredited institution.

Required Minimum License(s) and Certification(s)
  • Basic Life Support or BLS - Instructor
  • Advanced Cardiac Life Support - Preferred or ACLS - Instructor - Preferred or ACLS - Provisional - Preferred
Additional License(s) and Certification(s)

Required Minimum Experience:

  • Basic ECG/EKG and cardiac rhythm recognition
  • Minimum 1 year Patient care experience with exposure to cardiology patients - Preferred
  • Minimum 1 year Patient care experience with exposure to implantable cardiac electrical devices, their programming, and complex arrhythmia recognition - Preferred
Required Minimum Skills
  • Ability to implement knowledge of healthcare and medical procedures
  • Interpersonal/human relations skills
  • Attentiveness to detail
  • Interact positively with staff, providers, and patients
  • Manage time efficiently
  • Delegation and teambuilding skills are required
  • Highly skilled in communicating and understanding verbal and written English language
  • Basic computer and technology skills

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