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Team Leader for Cash Management Operations

2 months ago

Omaha, Nebraska, United States Charles Schwab Full time
Position Type: RegularYour Opportunity

Personal Choice Investment Services (PCIS) is dedicated to assisting organizations and their workforce in managing brokerage-related offerings within their retirement plans. As PCIS continues to expand, we are committed to delivering a premier platform that effectively addresses the retirement plan requirements of Plan Sponsors, Participants, Third-Party Administrators (TPAs), and Investment Advisors.

In the role of Team Leader for Cash Management Operations, you will oversee a group of 5-10 professionals responsible for the management of financial transactions for PCIS. This individual will possess the skills necessary to guide a team and understand the expectations required to provide exceptional service to both internal and external clients. The ideal candidate will have a comprehensive understanding of the financial transaction systems utilized at Schwab. This position demands consistent high-level performance and adherence to quality standards established by the Director, in alignment with the needs and expectations of our corporate clients and plan providers while fulfilling all team obligations.

This leader will inspire, motivate, and cultivate a diverse team dedicated to executing our organization's mission and objectives. Reporting to the Director of PCIS Operations, this manager will:

  • Oversee all team personnel and activities, including all wire transfers, financial transactions, and necessary approvals.
  • Set annual goals for the team; mentor and guide employees to achieve these goals while addressing performance concerns promptly and respectfully.
  • Enhance processes to improve operational efficiency.
  • Assist the team in establishing essential controls to mitigate risks in our procedures.
  • Foster and strengthen relationships within Schwab, focusing on Schwab Retirement Plan Service, Charles Schwab Trust Bank, Schwab Retirement Technologies, and Institutional PCRA clients.
  • Effectively manage multiple tasks, balancing high productivity with superior service quality while meeting or exceeding established service level standards.
  • Execute responsibilities with confidence, minimal supervision, and sound judgment to reduce risk for the organization.
  • Comply with all risk and compliance protocols while adhering to corporate and industry standards.
  • Complete additional assignments and projects as directed by management.
What You Have
  • 3+ years of experience in cash management.
  • 2-3+ years of leadership experience.
  • Familiarity with regulations governing qualified retirement plans and a working knowledge of ERISA is preferred.
  • Strong client service skills, along with excellent interpersonal, verbal, and written communication abilities.
  • A sense of urgency, exceptional operational, organizational, and follow-up skills with the capacity to manage and process complex tasks.
  • Ability to identify and resolve intricate issues within a team setting, collaborating with various levels of management and business partners.
  • Capability to work across multiple locations in a collaborative spirit to ensure consistency in our approach with associates and clients.
  • Proficient communication skills at all levels, both written and verbal; a proven track record of fostering proactive, constructive dialogue with senior business leaders and peers.
  • Strong technical skills, with the ability to utilize various applications simultaneously, including MS Word and Excel, internet research, database systems, and email.
  • A positive attitude, high emotional intelligence, team orientation, enthusiasm, professionalism, and a strong work ethic with a high level of integrity and ethics.
  • A Bachelor’s degree or equivalent experience.

What's in it for You

At Schwab, we are dedicated to empowering our employees' personal and professional growth. Our supportive culture and focus on your development provide you with the tools necessary to make a meaningful impact in the finance industry. Our Hybrid Work and Flexibility approach reflects our commitment to workplace flexibility, serving our clients, and our strong belief in the value of in-person collaboration.

We offer a competitive benefits package that supports your overall well-being – both now and in the future:

  • 401(k) with company match and Employee stock purchase plan.
  • Paid time off for vacation, volunteering, and a 28-day sabbatical after every 5 years of service for eligible positions.
  • Paid parental leave and family-building benefits.
  • Tuition reimbursement.
  • Health, dental, and vision insurance.