Shift Leader

6 days ago


Omaha, Nebraska, United States 1131 - Dave's Hot Chicken - Saddle Creek Full time
Job Summary

The Shift Leader is a key member of our restaurant team, responsible for ensuring seamless operations during their shift. This role requires strong leadership, communication, and problem-solving skills to maintain a positive and productive work environment.

Key Responsibilities
  • Lead and motivate team members to achieve high-quality service and food preparation standards
  • Monitor and maintain a clean and safe working environment, adhering to company policies and procedures
  • Manage cash handling and inventory, ensuring accurate records and minimizing losses
  • Communicate effectively with team members, management, and guests to resolve issues and improve customer satisfaction
  • Participate in training and development programs to enhance skills and knowledge
  • Assist with opening and closing procedures, including setting up and cleaning the restaurant
  • Perform other duties as assigned by management to support the smooth operation of the restaurant
Requirements
  • High school diploma or equivalent required; current student or higher education preferred
  • Must be at least 18 years old and fluent in English
  • Certified in all stations following the DHC Training Program
  • Flexibility to work nights, weekends, holidays, opening and closing shifts
  • Ability to stand for long periods, work in a fast-paced environment, and lift up to 50 pounds
  • Positive attitude, excellent communication skills, and a commitment to guest satisfaction

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