Deli/Bakery Team Member

6 days ago

Bluffton, South Carolina, United States Quality Food Centers Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Deli/Bakery Clerk to join our team at Quality Food Centers Inc. As a Deli/Bakery Clerk, you will be responsible for providing exceptional customer service, maintaining a safe and clean environment, and assisting the department manager in reaching sales and profit goals.

Key Responsibilities
  • Create a welcoming environment for customers by answering questions and providing product information.
  • Gain and maintain knowledge of products sold within the department and respond to customer inquiries.
  • Slice deli meats and cheeses to customer requests using proper deli equipment.
  • Prepare deli/bakery/bistro items per customer requests using proper bakery equipment.
  • Offer product samples to help customers discover new items or products for which they inquire about.
  • Inform customers of deli/bakery/bistro specials.
  • Provide customers with fresh products that they have ordered and the correct portion size.
  • Recommend deli/bakery/bistro items to customers to ensure they get the products they want and need.
  • Use all equipment in deli/bakery/bistro according to company guidelines.
  • Prepare food to Company standards.
  • Adequately prepare, package, label and inventory ingredients in merchandise.
  • Check product quality to ensure freshness.
  • Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
  • Label, stock and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Display a positive attitude.
  • Stay current with present, future, seasonal and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
Requirements
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)
  • Current food handlers permit once employed
Preferred Qualifications
  • Retail experience
  • Second language (speaking, reading and/or writing)
Company Overview

Kroger, one of the world's largest retailers, employs more than 368,000 associates who serve customers in 2,641 supermarkets and multi-department stores in 34 states and the District of Columbia under two dozen local banner names including Kroger, City Market, Dillons, Food 4 Less, Fred Meyer, Fry's, Harris Teeter, Jay C, King Soopers, QFC, Ralphs and Smith's. The company also operates 786 convenience stores, 327 fine jewelry stores, 1,218 supermarket fuel centers and 38 food processing plants in the U.S. Recognized by Forbes as the most generous company in America, Kroger supports hunger relief, breast cancer awareness, the military and their families, and more than 30,000 schools and grassroots organizations. Kroger contributes food and funds equal to 200 million meals a year through more than 80 Feeding America food bank partners. A leader in supplier diversity, Kroger is a proud member of the *Billion Dollar Roundtable* and the U.S. Hispanic Chamber's *Million Dollar Club*.

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