Hotel Housekeeping Attendant

6 days ago


Cleveland, Ohio, United States New Waterloo Full time

We are seeking a skilled and detail-oriented Hotel Housekeeping Attendant to join our team at Fidelity Hotel in Cleveland, OH.

Company Overview

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact.

Our team of hospitality experts provide the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses. Our brands include South Congress Hotel, Revival Hotel, El Capitan Hotel, La Condesa, Sway, Cafe No Se, Manana, Maie Day, Otoko, Watertrade, Il Brutto, Butler Pitch & Putt, Albert Hotel, and Trick Hat Workway.

Salary

The estimated salary for this role is $17.00 hourly, reflecting the hotel's location in Cleveland, OH, and the level of experience required.

Job Description

This is a key role within our housekeeping team, responsible for ensuring the cleanliness and organization of public areas, back-of-house spaces, exterior public areas, and linens.

You will be responsible for maintaining inventory levels of linens, cleaning supplies, and guest amenities, as well as replenishing housekeeping carts with necessary supplies throughout the shift.

Maintaining guest corridor and back-of-house cleanliness throughout the shift is also a critical aspect of this role.

Key Responsibilities:
  • Adhere to all standards of operations, policies, and procedures, manuals, training material, memos, and verbal instruction.
  • Maintain inventory of linens, cleaning supplies, and guest amenities to ensure adequate supplies in accordance with established par levels and timeframes.
  • Replenish housekeeping carts throughout the shift with all necessary supplies.
  • Remove linen and trash from all vacated guest rooms properly to room attendant service.
  • Complete any guests' requests in a timely fashion.
  • Maintain guest corridor and back-of-house cleanliness throughout the shift.
  • Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals.
  • Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.
  • Assist in the implementation of special projects.
Required Skills and Qualifications

We are looking for an individual with a high school diploma or general education degree, preferably with previous guest service and/or housekeeping experience.

You must be able to interpret standard operating procedures, safety, and sanitation instructions, and possess a strong attention to detail.

Benefits

We offer competitive wages, up to 3 weeks paid time off annually, 50% off discount at most New Waterloo restaurants, health, vision, and dental benefits, 401K matching, paid holidays, volunteer pay, tuition reimbursement, referral bonuses, discounts at our shops, hotels, and local partnerships.



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