Facilities Maintenance Specialist

5 days ago

Cleveland, Ohio, United States SP+ Full time

Overview

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At SP+, we strive to make every moment matter for a world on the go. Our team is driven by this promise, and it guides everything we do. As a Facilities Maintenance Specialist in Cleveland, OH, you will play a crucial role in ensuring our facilities are safe, clean, and well-maintained.

Job Description

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This position involves performing facility maintenance duties and interacting with customers. Previous experience is preferred but not required. You must be able to work independently with minimal supervision. Other tasks may include equipment service, general housekeeping, and cleaning.

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  • Perform all maintenance and cleaning tasks listed in checklists and as directed by the facility manager/supervisor to ensure that all dirt, dust, litter, and debris are removed from all areas of the facility using brooms, mops, brushes, and other hand tools.
  • Walk garage daily to note and correct any maintenance problems.
  • Sweep and pick up around entrances and exits to the garage and stairwells, as well as clean surface area rails, etc., on all levels, the booth, office, and restrooms.
  • Empty all trashcans in the garage, booth, and office.
  • Paint any and all areas of the facility as directed by the facility manager/supervisor to ensure that all painted surfaces such as poles, signs, doors, walls, curbs, islands, gates, etc., are properly maintained and look neat and clean.
  • Replace burned-out bulbs.
  • Apply oil absorbent to oil spills.
  • Submit requests for repairs or maintenance.
  • Check conditions of safety items, such as gate arms, to ensure clearance bars are secure.
  • Check ticket spitters and gates daily for proper operations, ticket supply, accuracy of time on clock, and general appearance.
  • Provide ticket and record gate counters to the Manager.
  • Keep an inventory of janitorial supplies.
  • Maintain a garage/lot sweep sheet.
  • Operate automatic sweepers, scrubbers, outdoor equipment such as weed eaters, lawn mowers, or other electrical tools to repair or construct items, as applicable.
  • Shovel, plow, or blow snow from entrance or exit ramps and in areas designated by the Facility Manager using shovels, snow blowers, and other light-duty equipment.
  • Report any unknown, observed, or suspected violations of company policy, safety hazards, or any unusual occurrence to the Facility Manager in a timely manner.
  • Practice the Three Keys to Customer Satisfaction including the Five Customer Service Behaviors to ensure successful customer interactions.
  • Assist customers within the facility or as directed by the Facility Manager/Supervisor.
  • Resolve customer complaints independently or with the aid of a supervisor.
  • Be familiar with all aspects of the operation and cover other duties including cashier, attendant, etc., on an as-needed basis.
  • Maintain a neat and clean appearance and arrive and remain complete uniform before and during scheduled shifts.
  • Perform other duties as assigned.

Requirements

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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: High School Diploma or a combination of experience and education. May require facility maintenance, electrical, and/or painting experience and/or skills training depending on the job assignment and facility.

License Requirement: The individual will only be required to have and maintain a valid state-issued driver's license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 3rd shift and/or week-ends may be a requirement.

Oral Communication: Speaks clearly; Listens and gets clarification; Responds well to questions.

Written Communication: Writes clearly and informatively; Able to read and interpret written information.

Customer Service: Maintains positive attitude. Responds to requests for service and assistance.

Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Judgment: Exhibits sound and accurate judgment.

Professionalism: Reacts well under pressure.

Language Ability: Ability to read, write, and interpret the English language. Ability to respond to common inquiries or complaints from customers.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand or walk for long periods of time (up to 8 hours). The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move 50 pounds or more regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision, and Ability to adjust focus. Ability to withstand working with dust, chemicals, and other possible irritants and work in extreme weather conditions (rain, snow, cold, heat).

Benefits

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We are an equal opportunity employer committed to diversity and inclusion. We offer competitive compensation and benefits packages, opportunities for professional growth, and a supportive work environment.

Estimated Salary

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$17.00 per hour

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