Patient Financial Specialist FT Day Shift

4 weeks ago

Canal Winchester, Ohio, United States Trinity Health Full time

Job Summary:

We are seeking a highly skilled Patient Financial Specialist to join our team at Trinity Health. As a key member of our financial services team, you will play a critical role in ensuring the accuracy and completeness of patient registration and financial information.

Responsibilities:

  • Collect and validate patient information, including demographic and insurance data, to ensure accurate and complete registration.
  • Verify and scan patient identification documents, including photo identification and insurance cards.
  • Collect payments and facilitate resolution of billing questions and concerns.
  • Review and discuss payment options with patients, including financial assistance programs and payment arrangements.
  • Communicate effectively with patients, families, physicians, and clinical staff to provide excellent customer service and resolve issues in a timely and professional manner.
  • Utilize computer systems and software to verify patient information, collect payments, and facilitate communication with patients and staff.
  • Assume responsibility for maintaining accurate and up-to-date patient records, including electronic medical records and billing information.
  • Participate in ongoing education and training to stay current on regulatory requirements, billing procedures, and patient financial services best practices.
  • Collaborate with other departments and teams to ensure seamless communication and coordination of patient care and financial services.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Minimum of three years of experience in a healthcare or financial services setting, with a focus on patient registration, billing, and financial services.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, physicians, and clinical staff.
  • Strong analytical and problem-solving skills, with the ability to resolve complex billing and financial issues.
  • Proficiency in computer systems and software, including electronic medical records and billing systems.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.
  • Flexibility to work in a fast-paced environment and adapt to changing priorities and deadlines.

Working Conditions:

This is a full-time position working day shift. The successful candidate will be required to work in a fast-paced environment and be able to adapt to changing priorities and deadlines.

Trinity Health is an Equal Opportunity Employer:

We are committed to diversity, equity, and inclusion in all aspects of our organization. We welcome applications from qualified candidates who share our values and are committed to providing excellent patient care and service.

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