Customer Service Team Lead

4 days ago


Jackson, Mississippi, United States City Thrift Jackson,TN #130 - Jackson Full time
Job Summary

We are seeking a Customer Service Team Lead to join our team at City Thrift Tupelo, MS #123 - Tupelo. As a key member of our store management team, you will be responsible for leading and motivating store personnel to provide exceptional customer service, managing cash handling procedures, and maintaining high standards of store appearance and cleanliness.

Key Responsibilities
  • Lead and motivate store personnel to achieve sales goals and provide excellent customer service
  • Manage cash handling procedures, including counts, deposits, drops, and petty cash
  • Ensure accurate and timely completion of company records, reports, and other administrative tasks
  • Maintain a positive work atmosphere by promoting teamwork and open communication among team members
Requirements and Qualifications
  • Bachelor's degree or equivalent experience required
  • Minimum 1 year of retail management experience, preferably in a fast-paced environment
  • Excellent leadership, communication, and interpersonal skills
  • Able to lift up to 50 pounds and push/pull up to 100 pounds when necessary

Estimated salary: $45,000 - $65,000 per year, depending on experience.



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