Quality Improvement Specialist

7 days ago

West Covina, California, United States Options for Learning Full time
About Our Organization

Options for Learning has been a pioneer in empowering families to break the cycle of poverty and achieve success since 1981. Our mission-driven organization has established itself as a leading child development organization in Southern California, serving nearly 9,000 children in the San Gabriel Valley.

About the Position

The Quality/Career Coach will play a crucial role in enhancing the quality of our child care programs through coaching services. The ideal candidate will possess excellent communication skills, be able to work independently and collaboratively, and thrive in a fast-paced environment.

Key Responsibilities
  • Recruit home- and center-based child care providers to participate in quality improvement activities
  • Conduct onsite coaching visits for participants
  • Provide feedback to participants in conjunction with onsite visits
  • Model developmentally appropriate practices for participants
  • Provide information and resources on appropriate early education curricula
  • Maintain effective documentation on work activities, including the progress of individual participants
  • Facilitate networking opportunities among participants
  • Build connections with and maintain resources on local colleges and universities
  • Assist providers with implementing a professional development plan and monitoring their progress in meeting established professional goals
  • Maintain current knowledge of child care assessment tools
  • Maintain current knowledge of resource and referral services and other community resources which support quality child care
  • Read and implement all organization and program policies and procedures
  • Ensure and maintain detailed knowledge of the Quality Counts CA Rating Matrix, the Continuous Quality Improvement Pathways Core Tools and Resources, the CA ECE Competencies, and other documents, as required
  • Develop Quality Improvement Plans (QIP) using SMART Goals at the site or classroom/session level and ensure that coaching and technical assistance is provided to support participants on reaching their QIP goals
  • Provide coaching and technical assistance related to navigation of ECE professional development opportunities, such as obtaining a child development permit and training resources
  • Provide the program supervisor with required documentation and enter all data into Paylocity or specified database in a timely manner
  • Assist the program supervisor in gathering the needed information to prepare timely, accurate reports for funders
  • Frequently drive throughout San Gabriel Valley to provide onsite coaching and attend trainings and meetings
  • Participate in events during the evenings or on weekends to implement the program
  • Attend designated community and other meetings
  • Actively participate in the annual in-service training
  • Assist the program supervisor as needed
  • Perform other duties as assigned
Requirements
  • Bachelor's degree in child development or a related field
  • Master's degree or equivalent experience in early child development, social work, psychology, public health, or another related field, as well as 24 ECE units or a program director permit (preferred)
  • Three years of experience in a child care setting
  • Experience working with adult learners
  • Knowledge and understanding of quality rating tools, such as CLASS and the Environmental Rating Scales (ERS)
  • CLASS Tool Reliability required on at least one age group (e.g., infant, toddler, or Pre-K through third grade)
  • Familiarity with the Quality Counts CA Rating Matrix, the Continuous Quality Improvement Pathways Core Tools and Resources, the CA ECE Competencies, and community of practice frameworks (e.g., QSLA Peer 2 Peer Connections)
  • Knowledge and understanding of child observation tools, such as the ASQ-3, ASQ:SE, and the DRDP
  • Knowledge and understanding of QRIS systems and quality improvement efforts of the early care and education field
  • Knowledge of strength-based and reflective and facilitative coaching methods and strategies
  • Familiarity with ECE professional development systems, approaches, content, and opportunities
  • Understanding of the needs of child care providers and families and the importance of high-quality child care
  • Ability to manage multiple tasks and meet required deadlines
  • Strong interpersonal and customer service skills, including the ability to work effectively with diverse client populations
  • Previous experience which demonstrates effective decision-making skills and ability to coordinate complex programs
  • Excellent time management and organizational skills with the ability to determine priorities and to perform work under pressing deadlines with great attention to detail
  • Excellent problem-solving skills
  • Experience providing coaching to others, group facilitation, and professional development presentations
  • Ability to work collaboratively with others at all levels of the organization and with other agencies
  • Ability to be flexible and innovative while adapting to the changing needs of the program
  • Ability to correctly and effectively communicate in written and oral English
  • California driver's license, daily use of an automobile, and current automobile liability insurance
  • Command of Spanish, Cantonese, Mandarin or Vietnamese (preferred)
Job Specifications
  • Reports to the program supervisor for coaching
  • Exempt, full-time, twelve-month work year
  • Eight-hour workday; four-day workweek
  • Hybrid work schedule with approval from supervisor
  • Some evening or weekend hours required
  • Employment, responsibilities, compensation and other factors may be affected by changes in governmental regulations, the organization's contracts, or at organization discretion

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