Client Engagement Specialist
2 weeks ago
As a Client Engagement Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibility will be to assist customers with their inquiries and provide solutions to enhance their experience.
Compensation:
Starting wage is $16.25 per hour.
Key Qualifications:
- High School Diploma or equivalent.
- A genuine enthusiasm for customer service with a focus on customer satisfaction.
- A minimum of 2 years of experience in a customer service role.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Must possess a valid driver's license.
- Willingness to work flexible hours, including nights, weekends, and holidays as needed.
- Proficient in computer applications.
- Exceptional verbal communication abilities.
- A positive attitude and energetic demeanor.
- Professional appearance and a strong work ethic.
- Availability to work overtime when necessary.
- Experience in direct customer interactions, including handling inquiries, disputes, and adjustments.
- 4 years of customer service experience, with at least 2 years in a sales capacity.
The applicant must have the necessary auditory, speaking, and communication skills to fulfill the responsibilities outlined above. The essential functions of this role include, but are not limited to, sitting, standing, walking, bending, twisting, climbing, driving, pushing, pulling, writing, lifting, seeing, and reading.
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