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Student Account Specialist

2 months ago

Oklahoma City, Oklahoma, United States Oklahoma State University Full time

Job Summary: As a key member of the Oklahoma State University team, the Student Account Specialist plays a vital role in ensuring the smooth operation of financial services for students, faculty, and staff. This position requires strong organizational and communication skills, as well as the ability to work accurately and efficiently in a fast-paced environment.

Key Responsibilities:

  1. Financial Transaction Coordination: Coordinate all financial transactions, including invoicing, receipt of payments, and disbursements, for students, faculty, and staff.
  2. Cash Handling and Management: Cash checks, manage cash drawers, and maintain accurate records of financial transactions.
  3. Customer Service: Provide exceptional customer service to students, faculty, and staff, responding to inquiries and resolving issues in a timely and professional manner.
  4. Financial Data Management: Maintain accurate and up-to-date financial records, including student accounts, financial aid, and other related data.
  5. Compliance and Regulatory Requirements: Ensure compliance with all relevant laws, regulations, and university policies related to financial services.
  6. Collaboration and Communication: Collaborate with other departments and teams to ensure seamless financial services, and communicate effectively with students, faculty, and staff to resolve issues and provide information.
  7. Professional Development: Participate in ongoing professional development and training to stay current with best practices and industry developments.

Requirements and Qualifications:

  • Education: Bachelor's degree in a related field, such as business, finance, or accounting.
  • Experience: 1-2 years of experience in a financial services or related role.
  • Skills: Strong organizational and communication skills, accuracy and attention to detail, ability to work in a fast-paced environment, and proficiency in financial software and systems.