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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team at Lendmark Financial Services. As a Loan Consultant, you will be responsible for providing exceptional customer experience while providing personal loan solutions.
Key Responsibilities:
- Build and maintain a customer base through sales, loan extension, and merchant referrals.
- Process credit and employment verifications, and record information obtained.
- Approve loans up to established lending limits, complete loan closings, and handle account activities related to collection accounts.
- Prepare reports, correspondences, transaction documentation, and record and file documentation.
- Actively market all branch products and services to individuals.
Requirements:
- High School Diploma or GED from an accredited institution.
- 0-2 years of consumer finance or related experience.
- Cash handling, computer skills, and customer service skills.
- Ability to work with minimum supervision.
- Excellent communication skills.
- Proficient working knowledge of Microsoft Windows, Excel, and Word Applications.
Preferred Qualifications:
- Associates or Bachelor's Degree.
- Bilingual, Spanish/English.
Compensation:
- The salary range for this position is $21.00 per hour, based on the specific Knowledge, Skills, Abilities, and/or Experience of the selected candidate.
- This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.
Work Environment:
- Office Environment.
