Retail Customer Service Representative

15 hours ago


Wake Forest, North Carolina, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities

Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
Maintain a clean and organized store environment, including the front-end area, by sweeping, cleaning, and restocking merchandise as needed.
Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet the needs of our members.

Requirements

High school diploma or equivalent required.
Previous retail or customer service experience preferred.
Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
Strong communication and interpersonal skills, with the ability to work effectively with members, colleagues, and management.

What We Offer

Competitive hourly wage and performance-based bonus opportunities.
Comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans.
Opportunities for career advancement and professional growth within the company.

Why Join Our Team?

At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Retail Customer Service Representative, you will have the opportunity to make a positive impact on our members' lives, while also developing your skills and advancing your career in a dynamic and supportive environment.

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