Customer Service Representative
21 hours ago
At Food Lion, we're committed to providing an exceptional shopping experience for our customers. As a PT Customer Lead, you'll play a vital role in ensuring our customers receive fast, easy, flexible, and friendly service.
Key Responsibilities:- Provide prompt, accurate, and friendly service to customers, creating a positive shopping experience
- Greet each customer and use their name whenever possible
- Unload customers' groceries from cart to belt, unloading items for ease of bagging
- Check the bottom of every cart and under all baby seats for items before completing an order
- Follow correct bagging procedures for the correct use of bags by type
- Scan customers' order and handle the payment transaction, per standard practice
- Avoid personal conversations with other associates when customers are present
- Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers
- Follow procedures for refunds and error correction
- Make every attempt to maintain accurate cash control
- Follow procedures and perform overrides
- Identify customers needing assistance and offer to take the customer's order to their car, including Food Lion To-Go orders (if applicable)
- Maintain alertness and call for assistance when needed to service customers per service standards
- Check prices quickly and accurately
- Be courteous and helpful to other associates
- Wear the Food Lion uniform with apron, complete with name badge, when on duty, and have a neat and clean appearance while adhering to the Food Lion dress code
- Retrieve shopping carts from the parking lot and cart corrals using the tether strap per standard practice
- Ensure the work station and front-end area (if applicable) of the store has a neat and clean presentation
- Report any register malfunction to the Customer Service Manager or MOD
- Ensure the MVP savings center KIOSK is filled with paper and properly working
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Notify QA of any cleaning issues or maintenance required on front end
- Successfully complete computer-based training (CBT) and training aid courses
- Perform the task of cashier when scheduled or as needed per the surge plan guidelines
- Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
- Perform the task of Food Lion To-Go Runner when scheduled or as needed
- Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper, and restock cigarette drawers at each check lane
- Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
- Perform all other duties as assigned
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
- Ability to use computers, smart devices, and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
- Pull or push up to 75 lbs. on occasion
- Stand 100% of the time, frequently walking short distances
- Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners
- Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
- Have sufficient visual ability to check ID cards, checks, invoices, and other written documents
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression, or any other characteristic protected by law.
-
Customer Service Representative
3 weeks ago
Wake Forest, North Carolina, United States Domino's Franchise Full timeJob OverviewAs a Customer Service Representative at Domino's Franchise, you will play a vital role in upholding our high standards of customer satisfaction.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to our valued customers, ensuring their needs are met and exceeded.Product Promotion: Promote our pizza products, specials, and...
-
Customer Service Representative
2 weeks ago
Wake Forest, North Carolina, United States Domino's Pizza LLC Full timeJob SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for upholding the company's standards of grooming, uniform, and appearance. This role involves promoting pizza products, specials, and promotions to customers, as well as receiving cross-training for preparing products and ingredients, closing and opening...
-
Customer Service Representative
8 hours ago
Wake Forest, North Carolina, United States The UPS Store 5596 Full timeJob OverviewThe Customer Service Representative at The UPS Store 5596 delivers exceptional customer experiences by receiving and processing packages for courier shipment, operating various equipment, and providing accurate information on products and services. The ideal candidate has previous retail experience, strong computer and internet skills, and a...
-
Customer Service Representative
2 weeks ago
Wake Forest, North Carolina, United States Ted Wilder - State Farm Agency Full timeJob OverviewWe are seeking a highly motivated and licensed professional to join our team as a Licensed Customer Service Representative. As a key member of our State Farm Agency, you will play a vital role in providing exceptional customer service and helping our business grow through value-based conversations and remarkable customer experiences.Key...
-
Customer Service Representative
4 weeks ago
Wake Forest, North Carolina, United States Lendmark Financial Services Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Lendmark Financial Services. As a Loan Consultant, you will be responsible for providing exceptional customer experience while providing personal loan solutions.Key Responsibilities:Build and maintain a customer base through sales, loan extension, and merchant...
-
Insurance Customer Service Representative
5 days ago
Wake Forest, North Carolina, United States Harrison Gray Search Full timeInsurance Customer Service RepresentativeHarrison Gray Search is partnering with an award-winning insurance agency to find a skilled Insurance Customer Service Representative. This is an excellent opportunity for someone interested in long-term growth and development.Job SummaryAs an Insurance Customer Service Representative, you will assist the team in...
-
Customer Service Sales Representative
2 weeks ago
Wake Forest, North Carolina, United States Ted Wilder - State Farm Agency Full timeJob OpportunityTed Wilder – State Farm Agency, a reputable insurance agency in Wake Forest, NC, is seeking a highly motivated and customer-focused individual to fill a full-time Customer Service Sales Representative position.We are looking for a professional who can help our business grow through value-based conversations and exceptional customer...
-
Customer Service Representative
4 weeks ago
Wake Forest, North Carolina, United States Michaels Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a well-organized store environment, and supporting the overall success of our store.Key...
-
Customer Service Representative
4 weeks ago
Wake Forest, North Carolina, United States McDonald's Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our McDonald's team as a Service Team Member. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and welcoming environment for our customers.Key...
-
Customer Service Representative
4 hours ago
Wake Forest, North Carolina, United States Zips Car Wash Full timeUnlock Your Potential as a Customer Service AssociateAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join our dynamic team at Zips Car Wash as a Customer Service Associate.As a key member of our team, you will play a vital role in creating...
-
Customer Service Representative
4 weeks ago
Wake Forest, North Carolina, United States Target Full timeBe a Part of Something BigAt Target, we're committed to making a difference in the lives of our guests. As a Guest Advocate, you'll play a key role in creating a welcoming and inclusive shopping experience. Your passion for delivering exceptional customer service will shine through in every interaction, from greeting guests to assisting with...
-
Customer Service Representative
4 weeks ago
Wake Forest, North Carolina, United States Wegmans Food Markets Full timeAbout the RoleWe are seeking a skilled and friendly Cashier to join our team at Wegmans Food Markets. As a Cashier, you will play a vital role in providing exceptional customer service by engaging with customers, accurately processing transactions, and ensuring a positive shopping experience.Key ResponsibilitiesEngage with customers in a friendly and...
-
Customer Service Representative
22 hours ago
Wake Forest, North Carolina, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionKey Responsibilities:Uphold Domino's standards of grooming, uniform, and appearance.Promote pizza products, specials, and promotions to customers.Receive cross-training for preparing products and ingredients, closing and opening procedures, operating the pizza oven, and properly boxing products.Work Environment:Domino's...
-
Customer Service Representative
3 weeks ago
Wake Forest, North Carolina, United States The UPS Store 5596 Full timeJob SummaryThe Center Associate plays a vital role in delivering exceptional customer service to all retail customers by efficiently processing packages for courier shipment and operating various equipment. This individual must possess strong computer and internet skills, a high school diploma or equivalent, and a friendly demeanor. They should be able to...
-
Customer Service Representative
13 hours ago
Wake Forest, North Carolina, United States Christi Spencer - State Farm Agent Full timeJob OverviewAs a Customer Service Representative with Christi Spencer State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while...
-
Customer Service Representative
1 month ago
Wake Forest, North Carolina, United States Zaxby's Full time{"title": "Cashier", "description": "Deliver Exceptional Guest ExperiencesZaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and experience great food. As a Cashier, you'll be the first point of contact for our guests and directly responsible for delivering a great experience. Your role will involve taking and...
-
Sales Representative
4 hours ago
Wake Forest, North Carolina, United States Club Pilates Full timeUnlock Your Potential as a Sales Representative at Club PilatesWe are seeking highly motivated and outgoing sales representatives to join our team at Club Pilates. As a sales representative, you will be responsible for providing exceptional customer service in-person, via telephone, text message, and email. Strong written and verbal skills are essential for...
-
Fitness Center Representative
2 weeks ago
Wake Forest, North Carolina, United States Excel Fitness Full timeGrow with Excel FitnessWe're a dynamic and growing fitness franchise group based in Austin, TX, with over 80 clubs across six states. Our mission is to provide an exceptional member experience through superior customer service and cleanliness.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Member Services...
-
Sales Representative
4 weeks ago
Wake Forest, North Carolina, United States Club Pilates Full timeUnlock Your Potential as a Sales Representative at Club PilatesWe are seeking highly motivated and outgoing sales representatives to join our team at Club Pilates. As a sales representative, you will be responsible for providing exceptional customer service to our members, both in-person and through various communication channels.Your primary goal will be to...
-
Equipment Rental Sales Representative
1 week ago
Wake Forest, North Carolina, United States Sunbelt Rentals Full timeJoin Our TeamSunbelt Rentals is a leading equipment rental company that offers a wide range of construction and industrial equipment for rent. We are seeking a highly motivated and customer-focused Inside Sales Representative to join our team.About the RoleThe Inside Sales Representative will be responsible for supporting telephone and walk-in customers with...