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Senior Telecommunications Engineer
2 months ago
JOB DESCRIPTION
The Senior Telecommunications Engineer is responsible for delivering solutions and support for the organization while ensuring the optimal functionality of all telecommunications, Cisco VoIP, and Webex systems in a global context.
In this role, the Senior Telecommunications Engineer will:1. Provide support for global user transitions, including moves, additions, changes, deletions, and repairs as necessary;
2. Assist in the installation, configuration, maintenance, capacity planning, and upgrades of all telecommunications and Cisco VoIP/Webex systems;
3. Offer project support, technical assistance, and vendor escalation as required to maintain the telecommunications and Cisco VoIP/Webex environment;
4. Configure and troubleshoot VoIP routers and VoIP/UC servers for the telecommunications and Cisco VoIP/Webex network;
5. Prepare, maintain, and distribute technical documentation for all assigned systems and projects, including processes, procedures, troubleshooting guides, system designs, training materials, and change management using tools such as Atlassian Confluence, MS Visio, Word, and Excel;
6. Be available for overtime as needed, which may include weekend, month-end, or year-end support; and
7. Manage additional or related projects as assigned.
Proficiencies:
- Strong experience in migrating Cisco UCM on-premise to Webex Cloud Calling Dedicated Instance;
- Expert knowledge in the support and maintenance of Cisco unified communication platforms and related voice over internet protocol applications (VoIP, Cisco UCM, CUPS, Unity Connection, Expressway, Jabber, and Webex Cloud Calling);
- Proficient in installing, supporting, and maintaining ATT IPLEX/BVoIP SIP Trunks;
- Skilled in configuring and maintaining Cisco voice gateways, CUBE, and SBC routers, model 44xx and 83xx Series ISR;
- Fundamental proficiency in Microsoft Office Suite and fax server software/FoIP (OpenText / Rightfax); and
- Strong understanding of LAN and WAN network design, engineering, and management (LAN/WAN, MPLS, VPN, VLAN, SDWAN).
Qualifications:
- Bachelor’s Degree in a related field or equivalent experience in Telecommunications, Cisco VoIP, and Webex Cloud Calling Product Support;
- Minimum of 5 years of progressive experience in telecommunications and Cisco VoIP and Webex cloud calling in a global setting;
- Cisco voice network certifications or equivalent work experience (CCNA, CCNP, CCVP, CCIE) preferred; and
- Microsoft system certifications (MCP, MCSE) are a plus.
Employees will have an excellent career opportunity in a collaborative environment, along with a generous total compensation package that includes the potential for bonuses based on individual contributions and overall firm profitability.
The expected salary range for this position is a minimum of $103,300 and a maximum of $149,600 annually.
Actual compensation may vary based on experience or other relevant factors. A comprehensive benefits package will also be provided, including 401k matching, medical, dental, vision coverage, and more.Pay Details: $110,000.00 to $145,000.00 per year
Search managed by: Richard Aronson
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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
