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Service Team Lead

2 months ago

Kansas City, Kansas, United States Chipotle Mexican Grill Full time

Job Summary

The Service Leader is a key member of our restaurant team, responsible for ensuring a positive customer experience by maintaining a clean, organized, and efficient service environment. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Maintain a clean and organized service area, including the dining room, kitchen, and restrooms.
  • Ensure that all food and beverages are prepared and served in a timely and efficient manner.
  • Train and develop front-of-house crew members to provide excellent customer service.
  • Monitor and maintain food safety and quality standards.
  • Assist with resolving customer complaints and issues.
  • Participate in inventory management and ordering of supplies.
  • Perform other duties as assigned by management.

Requirements

  • Previous experience in a food service or customer-facing role.
  • Strong leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Knowledge of food safety and quality standards.
  • Ability to lift up to 50 pounds and stand for long periods of time.

What We Offer

  • A competitive hourly rate.
  • A comprehensive training program.
  • A fun and dynamic work environment.
  • Opportunities for advancement and professional growth.