Account Operations Manager
4 days ago
Hybrid Digital, a leading eCommerce apparel company, is seeking an experienced Account Operations Manager to join our team. With over 40 years of industry experience, we have established ourselves as a trusted source for on-demand print and fulfillment.
The ideal candidate will be responsible for managing and growing ecommerce accounts by working closely with merchandisers, overseeing the listing process, and ensuring quality and compliance for all product listings.
Key Responsibilities:- Collaborate with Account Managers to achieve company sales goals for owned accounts.
- Develop and implement merchandising strategies that align with company goals.
- Own the listing creation process using automated tools and bulk upload processes to ensure accurate and brand-compliant listings.
- Audit account listings daily, focusing on accuracy, brand compliance, and inventory levels to ensure optimal performance.
- Monitor and report on the performance of product categories and individual listings.
- Maintain awareness of current trends and consumer behavior to enhance the e-commerce customer experience.
- Bachelor's degree in Fashion Merchandising, Marketing, Advertising, Business, or a related field.
- 2+ years of experience in ecommerce account management or merchandising in apparel/fashion.
- Strong problem-solving and self-starting skills.
- Experience with ecommerce platforms including Amazon, Walmart, Target+, and/or Shopify.
- Strong analytical skills and the ability to interpret data to make informed decisions.
- Excellent communication and collaboration skills.
Hybrid Digital is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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