Customer Service Ambassador
2 weeks ago
The Customer Service Representative role is a key position at Crunch Fitness Creedmoor, ensuring that all members, guests, and prospective members receive exceptional customer service.
Key Responsibilities- Greet and check in all members, guests, and prospective members in a friendly and professional manner.
- Answer phone calls and respond to inquiries in a polite and courteous tone.
- Inform prospective members about our membership options and current promotions, highlighting the benefits of joining our fitness community.
- Facilitate updates to members' accounts, ensuring accurate and efficient record-keeping.
- Ensure all retail items are fully stocked and easily accessible to members.
- Operate the POS system and process payments with accuracy and efficiency.
- Assist in maintaining the cleanliness and organization of the club, creating a welcoming environment for all members.
- Perform other duties as assigned by management, supporting the overall success of the club.
- High school diploma or equivalent required.
- Previous customer service experience preferred, with a focus on delivering exceptional service in a fast-paced environment.
- CPR/AED certification preferred, but not required.
- Basic computer proficiency and ability to learn new systems quickly.
- Professional attitude, upbeat personality, and excellent communication skills.
- Ability to multitask and excel in a dynamic, team-oriented environment.
- Pass a background check and drug screening.
- Use of finger scan technology for recording time worked.
- Not eligible to work remotely.
As a Customer Service Representative at Crunch Fitness Creedmoor, you will enjoy a competitive hourly rate of $11.00, plus the opportunity to work in a dynamic and supportive team environment. You will also receive a complimentary gym membership, allowing you to experience the benefits of our fitness community firsthand.
Why Join Our Team?At Crunch Fitness Creedmoor, we are committed to creating a culture of diversity, acceptance, empowerment, and fun. We believe that our team members are the key to delivering exceptional customer service and driving business success. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
How to ApplyTo apply for the Customer Service Representative position at Crunch Fitness Creedmoor, please submit your application through our website or in-person at the club. We look forward to welcoming you to our team
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