Supervisor Trainee

1 day ago


Columbia South Carolina, United States Palmetto Citizens Federal Credit Union Full time
Job Summary

We are seeking a highly motivated and experienced Supervisor Trainee to join our team at Palmetto Citizens Federal Credit Union. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling financial transactions, and assisting with the day-to-day coaching of member service associates.

Key Responsibilities
  • Member Service: Provide accurate, friendly, and professional service to members in person and by telephone, including handling deposits, loan payments, transfers, withdrawals, and other financial transactions.
  • Account Maintenance: Assist members with account research and maintenance, answer account and service-related questions, and help members anticipate potential problems, offering suggestions and solutions.
  • Cash Handling: Maintain a balanced and secured cash drawer, balanced supply of tickets, and other consigned items. In the absence of a Supervisor, have responsibility for balancing and security of vault cash.
  • ATM Operations: Oversee ATM and cash machine operations, balancing, and care.
  • Mentorship: Assist the Supervisor in enhancing associates' abilities through mentoring and teaching.
Requirements
  • Three years of previous supervisory experience with customer service/sales is required.
  • Previous cash handling and head tellering experience is preferred.
  • Bilingual candidates are a plus.


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