Restaurant Hospitality Manager
4 weeks ago
At HomeGrown, we're seeking a seasoned Restaurant Hospitality Manager to lead our dining room team to excellence. As a key member of our management team, you'll be responsible for selecting, developing, and leading a high-performing hospitality team that delivers exceptional guest experiences.
Key Responsibilities:
- Lead and oversee the operations of the restaurant dining room
- Recruit, lead, train, and develop the hospitality team to mastery of their roles
- Deploy strategies, training, coaching, and contests to improve selling skills and the guest experience
- Foster team cohesiveness and a positive team working environment
- Ensure compliance with all health, safety, and hygiene standards and policies
- Work closely with the Kitchen Manager and General Manager to ensure seamless customer service
Requirements:
- High School Diploma
- Able to make decisions and identify and resolve problems
- Able to guide, direct, and motivate staff
- Able to plan and prioritize tasks and teach and train staff
- Able to monitor processes, materials, and resources and operate, repair, and maintain equipment
- Able to perform administrative tasks and deal with confidential information and/or issues using discretion and good judgment
Working Conditions and Physical Requirements:
- Able to work and verbally communicate effectively with other team members
- Able to engage the public in a positive manner and work with others as a team
- Able to reach and bend and frequently lift up to 50 pounds and exert fast-paced mobility between the dining room and kitchen for periods of up to 6 hours
- Able to work in a standing position for long periods of up to 6 hours in length and perform repetitive tasks with little or no break
- Able to perform physical activities that require considerable use of your arms and legs and moving your whole body such as climbing, lifting, balancing, walking, stooping, and handling of materials
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