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Client Services Coordinator

2 months ago


Kirkland, Washington, United States Image Source Full time
Job Overview

Position: Account Coordinator

Image Source is in search of a dedicated and detail-oriented Account Coordinator to provide essential administrative support to our Account Executives. This role is pivotal in ensuring the smooth execution of projects, from ideation to delivery. The successful candidate will engage with both current and potential clients to assess their marketing requirements and manage order follow-ups effectively.

Key Responsibilities:

  • Thrive in a dynamic, fast-paced environment while adeptly troubleshooting and resolving issues.
  • Oversee the sales process, including order entry, client and supplier communications, ensuring timely project completion.
  • Facilitate project coordination and deliverables across various teams.
  • Prepare and present product quotations to both new and existing clients.
  • Deliver exceptional after-sales support to foster customer loyalty.
  • Maintain regular communication with clients to fully understand their needs.
  • Collaborate effectively with team members to accomplish daily objectives.

Qualifications:

  • Meticulous attention to detail with strong organizational and multitasking capabilities.
  • Demonstrated excellence in customer service.
  • Client-focused with effective problem-solving abilities.
  • Proficient in MS Office, particularly Outlook and Excel.
  • Familiarity with ERP data entry systems is advantageous.
  • Strong communication and presentation skills, with an ability to cultivate relationships.
  • A Bachelor’s degree or equivalent professional experience is required.
  • Experience in the promotional products sector is preferred but not mandatory.
  • A proactive and enthusiastic approach to delivering creative solutions.
  • Basic graphic design skills or knowledge of Adobe Illustrator is a plus.

About Image Source:

Established in 1997, Image Source is a premier branded merchandise agency specializing in tailored solutions for businesses' promotional and apparel needs. We excel in sales promotions, incentive programs, uniforms, online stores, and comprehensive marketing services. Recognized as a leading agency in the industry, we have consistently been honored as a top employer.

Benefits:

Image Source provides a comprehensive benefits package, including Medical, Dental, Vision, Paid Time Off, and a 401k Plan.
Salary: $45,000-$55,000/year