Service Representative

1 week ago


Bozeman, Montana, United States Kendall Automotive Group Full time
Service Receptionist Job Description

We are seeking a highly motivated and customer-focused Service Receptionist to join our team at Kendall Ford of Bozeman. As a Service Receptionist, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience for all who visit our service department.

Key Responsibilities:
  • Field incoming calls and respond to customer inquiries in a timely and professional manner
  • Answer customer questions, connect them with the correct service advisor, and take messages as needed
  • Greet customers in person and provide a warm welcome to our service department
  • Complete outbound calls to schedule service recall appointments and provide service updates
Requirements:
  • High level of customer service experience and strong communication skills
  • Goal-oriented with strong work ethics and ability to prioritize tasks and manage time effectively
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Comfortable on the phone, taking up to 15 calls per hour
Benefits:
  • Competitive hourly pay starting at $22.00
  • Competitive Paid Time Off
  • Career path development opportunities
  • Discounts on parts, service, and vehicle purchases for you and your immediate family
  • Medical, Dental, and Vision insurance
  • Paid Life insurance
  • 401(k) plan with Fidelity
  • Accident and Illness supplemental plans

We are a family-owned and operated company with a commitment to delivering an unrivaled customer experience. If you are a motivated and customer-focused individual who is excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest, we encourage you to apply for this exciting opportunity.



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