Customer Service Representative
4 days ago
About Circle K
Circle K is a leading convenience store chain that offers a wide range of products and services to its customers. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment.
Key Responsibilities
- Customer Service
- Provide excellent customer service to all customers, responding to their needs and resolving any issues in a timely and professional manner.
- Answer customer questions and provide information about products and services.
- Cash Handling
- Operate the cash register accurately and efficiently, handling cash, credit card transactions, and other forms of payment.
- Count and balance cash register at the end of each shift.
- Store Maintenance
- Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
- Restock shelves and maintain inventory levels.
- Teamwork
- Work collaboratively with other team members to achieve sales and customer service goals.
- Participate in team meetings and contribute to the development of new ideas and initiatives.
Requirements
- Education
- High school diploma or equivalent required.
- Experience
- Previous retail or customer service experience preferred.
- Skills
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask.
- Basic math skills and accuracy with handling cash and operating a cash register.
Physical Requirements
- Ability to stand and/or walk for up to 8 hours.
- Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift.
- Occasionally lift and/or carry up to 60 pounds from ground to waist level.
- Push/pull with arms up to a force of 20 pounds.
- Bend at the waist with some twisting up to one hour a shift.
- Grasp, reach, and manipulate objects with hands.
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