Executive Director of Food Service Operations

5 days ago

Palm Desert, California, United States Oak View Group Full time
Job Summary:

The General Manager of Concessions is responsible for the efficient, profitable, and professional operation of the food service operations at the assigned venue. This individual oversees every managerial, full-time, and part-time position, ensuring full compliance with state and federal labor laws, sanitation, and food-related ordinances, and alcohol service regulations.

Key Responsibilities:

• Ensure the legal, efficient, professional, and profitable operation of the assigned venue.
• Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements.
• Make final decisions on equipment purchases and leases.
• Resolve conflicts, mediate, arbitrate, and negotiate labor agreements when necessary.
• Author, review, and amend policies and procedures as required.
• Author and amend contracts, authorizing terms.
• Oversee scheduling and labor allocation.
• Analyze ticket sales in relation to anticipating staffing needs, target market demographics, and determine and project point-of-sale to guest ratio.
• Evaluate recent historical sales and purchasing data to identify purchasing patterns and accurate cost of goods.
• Program and maintain the point-of-sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.
• Direct and assist managers in preparing and attaining future goals.
• Provide each manager with clear direction and follow up on all assignments.
• Inspect the operation regularly to ensure that established quality standards are maintained.
• Prepare required reports accurately and submit them on time, following up with department heads to ensure their reporting is completed within the same guidelines.
• Develop an effective management team.
• Give managers clear direction and provide necessary assistance for them to perform their work.
• Evaluate each manager's performance and make recommendations for their improvement.
• Review and assist in the development of menus and marketing plans with the appropriate department heads.
• Establish and maintain personal relationships with show managers, suppliers, vendors, and the public that project the venue in a positive light.

Requirements:

• Master's or Master's degree in a business-related field or Bachelor's degree in a business-related field with a minor in accounting.
• Minimum 5 years of management experience in the food-related or concessions industry.
• Concessions Manager Certificate from the National Association of Concessionaires.
• Nationally recognized, advanced food service sanitation training course certification.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner, fostering a positive, enthusiastic, and cooperative work environment.
• Ability to make sound business/operations decisions quickly and under pressure.
• Ability to speak, read, and write in English.
• Solid working knowledge of computer applications, including Microsoft Office, POS systems, and timekeeping systems.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a thorough working knowledge of all existing concessions and premium services locations, including geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
• Possess a valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.
• Possess a thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc., pertaining to Oak View Group and venue concession and premium services operations.
• Ability to calculate basic and complex math functions, including addition, subtraction, multiplication, division, percentages.
• Ability to handle cash accurately and responsibly.
• Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.
• Ability to work independently with little direction.
• Experience working in a Union environment is required.
• Experience in a fast-paced ballpark or stadium is preferred.
• Accounting minor or credits are preferred.

Vaccination Statement:

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada, we highly encourage our employees to continue to get vaccinated and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

  • Executive Director of Food Service Operations

    1 month ago

    Palm Desert, California, United States Oak View Group Full time

    Job SummaryWe are seeking an experienced and skilled Executive Director of Food Service Operations to join our team at Oak View Group. As a key member of our management team, you will be responsible for the efficient, professional, and profitable operation of our food service operations.Key ResponsibilitiesOperational Excellence: Ensure the smooth and...

  • Executive Director of Food Services

    2 weeks ago

    Palm Desert, California, United States Oak View Group Full time

    Job Title: General Manager of Venue OperationsOverview:The General Manager of Venue Operations is responsible for the efficient, professional, and profitable operation of the food service operations at the assigned venue. This individual oversees every managerial, full-time, and part-time position, ensuring full compliance with state and federal labor laws,...

  • Executive Director of Operations

    4 weeks ago

    Palm Desert, California, United States BELFOR Holdings Full time

    Job DescriptionJob Title: Executive Director of OperationsCompany: BELFOR HoldingsLocation: NationwideJob Type: Full-timeSalary: $80,000 - $100,000 per yearBenefits: 401(k), Medical, Dental, Vision, Disability, Life Insurance, Employee Assistance Program, Paid Holidays and Paid Time OffJob SummaryBELFOR Holdings is seeking an experienced Executive Director...

  • Executive Director

    4 weeks ago

    Palm Desert, California, United States Oakmont Senior Living Full time

    {"title": "Executive Director", "subtitle": "Lead Our Senior Living Community", "content": "At Oakmont Senior Living, we are seeking an exceptional Executive Director to lead our community and provide exceptional care and services to our residents. As a key member of our team, you will be responsible for the overall management and direction of our community,...

  • Executive Director of Sales

    4 weeks ago

    Palm Desert, California, United States Hilton Grand Vacations Full time

    About the RoleWe are seeking a highly experienced and results-driven Executive Director of Sales to join our team at Hilton Grand Vacations. As a key member of our leadership team, you will be responsible for developing and implementing sales strategies that drive revenue growth and exceed business targets.Key ResponsibilitiesDevelop and Execute Sales...

  • Food and Beverage Operations Specialist

    4 weeks ago

    Palm Desert, California, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Service Support Expert to join our team at JW Marriott Desert Springs Resort & Spa. As a key member of our food and beverage operations, you will play a critical role in ensuring the smooth execution of our culinary services.Key ResponsibilitiesProvide exceptional guest service by...

  • Executive Director

    4 weeks ago

    Palm Desert, California, United States Desert Arc Full time

    Strategic Leadership OpportunityDesert Arc is seeking a visionary leader to drive the organization's mission forward. As President/CEO, you will be responsible for expanding impact, ensuring high-quality services, and representing the organization to stakeholders and partners.Key Responsibilities:Leadership and strategyOperational managementFiscal...

  • Director of Culinary Operations

    2 weeks ago

    Palm Springs, California, United States Margaritaville Resort Palm Springs Full time

    Director of Food and BeverageMargaritaville Resort Palm Springs is seeking an experienced and innovative Director of Food and Beverage to lead our dynamic team and oversee all Culinary operations at our 398-room Resort & Spa.ResponsibilitiesManage food cost, beverage cost, labor costs, operational costs, service initiatives, marketing, and revenue.Implement...

  • Executive Director

    4 weeks ago

    Palm Desert, California, United States Desert Arc Full time

    Job Opportunity at Desert ArcWe are seeking a highly skilled and experienced leader to join our team as President/CEO. This individual will be responsible for driving the organization's mission forward, expanding our impact, and ensuring the highest quality of services for individuals with Intellectual and/or Developmental Disabilities (IDD).Key...

  • Executive Director

    4 weeks ago

    Palm Desert, California, United States Desert Arc Full time

    Job Opportunity at Desert ArcWe are seeking a highly skilled and experienced leader to join our team as President/CEO. This individual will be responsible for driving the organization's mission forward, expanding our impact, and ensuring the highest quality of services for individuals with Intellectual and/or Developmental Disabilities (IDD).Key...

  • Food and Beverage Operations Manager

    1 month ago

    Palm Desert, California, United States Oak View Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at Oak View Group. As a key member of our hospitality team, you will be responsible for ensuring the highest level of service and quality in our food and beverage operations.Key ResponsibilitiesOversee the serving of meals to guests and direct guests to...

  • Executive Sous Chef

    1 month ago

    Palm Desert, California, United States Autograph Collection Hotel Paseo Full time

    Job Summary:The Executive Sous Chef is responsible for assisting the Executive Chef in the efficient operation of food production areas. This includes supervising and assisting in the preparation of all food items based on standardized recipes, while maintaining the highest standards to produce an appealing and appetizing product.Responsibilities:Leadership...

  • Assistant Food and Beverage Operations Manager

    5 days ago

    Palm Desert, California, United States Marriott Full time

    Job SummaryAs a key member of the food and beverage team, the Assistant Food and Beverage Operations Manager plays a vital role in ensuring the smooth operation of our culinary services. This role is responsible for assisting in the management of daily food and beverage operations, ensuring guest satisfaction, and maintaining the highest standards of quality...

  • Food and Beverage Operations Specialist

    3 weeks ago

    Palm Desert, California, United States Marriott Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Guest Service Support Expert to join our team at JW Marriott Desert Springs Resort & Spa. As a key member of our food and beverage operations team, you will play a critical role in ensuring that our guests receive exceptional service and have a memorable experience.Key...

  • Executive Sous Chef

    4 weeks ago

    Palm Desert, California, United States Autograph Collection Hotel Paseo Full time

    Job Summary:The Executive Sous Chef is responsible for assisting the Executive Chef in the efficient operation of food production areas. This includes supervising and assisting in the preparation of all food items based on standardized recipes, while maintaining the highest standards to produce an appealing and appetizing product.Responsibilities:Leadership...

  • Assistant Food and Beverage Operations Manager

    2 weeks ago

    Palm Desert, California, United States Marriott Full time

    Job SummaryAs a key member of our food and beverage team, you will assist in supervising daily operations to ensure exceptional guest satisfaction and maintain the operating budget. You will be responsible for ensuring standards and legal obligations are followed, while fostering a positive and productive work environment.Key ResponsibilitiesAssist in...

  • Food Service Associate

    4 weeks ago

    Palm Desert, California, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Food Service Associate to join our team at Sam's Club. As a Food Service Associate, you will be responsible for preparing and serving high-quality food products to our members, ensuring a positive and memorable experience.Key ResponsibilitiesPrepare and serve food products according to company...

  • Chief Executive Officer

    3 weeks ago

    Palm Desert, California, United States Daily Progress Full time

    Job Title: President/Chief Executive OfficerAt Daily Progress, we are seeking a highly skilled and experienced President/Chief Executive Officer to lead our organization forward. This is a unique opportunity for a strategic and visionary leader to drive our mission, expand our impact, and ensure the highest quality of services for individuals with...

  • Executive Sous Chef

    2 weeks ago

    Palm Desert, California, United States Autograph Collection Hotel Paseo Full time

    Executive Sous ChefAt Autograph Collection Hotel Paseo, we are seeking an experienced Executive Sous Chef to join our culinary team. As a key member of our kitchen leadership, you will assist the Executive Chef in the efficient operation of food production areas, ensuring the highest standards of quality and presentation.Responsibilities:Supervise and assist...

  • Food and Beverage Operations Manager

    4 weeks ago

    Palm Desert, California, United States Oak View Group Full time

    Food and Beverage Supervisor OpportunityWe are seeking a highly skilled Food and Beverage Supervisor to join our team at Oak View Group. As a key member of our hospitality team, you will be responsible for ensuring exceptional service to our guests.Key Responsibilities:Oversee the serving of meals to guests and direct them to the buffet line as...