Healthcare Support Specialist
1 week ago
Urgent Team Management is seeking a dedicated, empathetic, and skilled Healthcare Support Specialist to become a vital part of our healthcare team.
ABOUT URGENT TEAM MANAGEMENT:
Urgent Team Management operates numerous healthcare facilities across the region, providing essential medical services to the community. Our centers focus on delivering quality care in a timely manner, ensuring that patients receive the attention they need.
JOB SUMMARY:
The Healthcare Support Specialist will play a crucial role in welcoming patients, managing patient records, and assisting both patients and medical personnel.
KEY RESPONSIBILITIES:
The following responsibilities outline the expectations for this position, though additional tasks may be assigned as necessary:
- Warmly greets patients upon arrival in waiting areas and treatment rooms.
- Maintains clear communication with patients regarding wait times and guides them through the treatment process.
- Addresses patient concerns and seeks assistance in urgent situations.
- Conducts follow-up calls with urgency and care.
- Supports front desk staff with patient check-in and check-out procedures as needed.
- Accurately records patient vital signs, medical history, and other relevant information.
- Assists with patient transfers and procedures under the supervision of healthcare providers.
- Ensures all documentation related to patient visits is completed accurately.
WHAT'S REQUIRED?
- High school diploma or equivalent.
- A minimum of 1 year of experience in a healthcare support role.
- Certification as a Medical Assistant or equivalent experience.
- BLS Certification is mandatory.
BENEFITS INCLUDE:
- Competitive salary structure.
- Options for medical, dental, and vision coverage.
- Retirement savings plans.
- Continuing education reimbursement opportunities.
- Paid time off and additional benefits.
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