Healthcare Support Specialist

1 week ago


Collierville, Tennessee, United States Urgent Team Management Full time

Urgent Team Management is seeking a dedicated, empathetic, and skilled Healthcare Support Specialist to become a vital part of our healthcare team.

ABOUT URGENT TEAM MANAGEMENT:
Urgent Team Management operates numerous healthcare facilities across the region, providing essential medical services to the community. Our centers focus on delivering quality care in a timely manner, ensuring that patients receive the attention they need.

JOB SUMMARY:
The Healthcare Support Specialist will play a crucial role in welcoming patients, managing patient records, and assisting both patients and medical personnel.

KEY RESPONSIBILITIES:
The following responsibilities outline the expectations for this position, though additional tasks may be assigned as necessary:

  • Warmly greets patients upon arrival in waiting areas and treatment rooms.
  • Maintains clear communication with patients regarding wait times and guides them through the treatment process.
  • Addresses patient concerns and seeks assistance in urgent situations.
  • Conducts follow-up calls with urgency and care.
  • Supports front desk staff with patient check-in and check-out procedures as needed.
  • Accurately records patient vital signs, medical history, and other relevant information.
  • Assists with patient transfers and procedures under the supervision of healthcare providers.
  • Ensures all documentation related to patient visits is completed accurately.

WHAT'S REQUIRED?

  • High school diploma or equivalent.
  • A minimum of 1 year of experience in a healthcare support role.
  • Certification as a Medical Assistant or equivalent experience.
  • BLS Certification is mandatory.

BENEFITS INCLUDE:

  • Competitive salary structure.
  • Options for medical, dental, and vision coverage.
  • Retirement savings plans.
  • Continuing education reimbursement opportunities.
  • Paid time off and additional benefits.


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