Customer Service Representative

4 weeks ago


Oak Creek, Wisconsin, United States Tri City National Bank Full time

At Tri City National Bank, we're committed to delivering exceptional customer service and building strong relationships with our community.

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you'll be responsible for providing unparalleled customer service and promoting our banking solutions to new and existing customers.

Key Responsibilities:

  • Process customer transactions in accordance with Bank policy, including deposits, withdrawals, payments, and cashing checks.
  • Refer bank products and services to new and existing customers, embodying the Tri City brand and creating an exceptional customer experience.
  • Acquire working knowledge of Bank's products, services, regulations, and procedures.
  • Maintain control of cash drawer, balance, and process all supporting documentation.
  • Effectively and efficiently respond to customer inquiries regarding account products, services, and general information while adhering to Bank policies.

Requirements:

  • High school education or equivalent knowledge of several subjects to express complex thoughts clearly in writing, perform mathematical calculations, and deal effectively with professionals and managers within and outside the Bank.
  • Previous cash handling experience preferred.
  • Knowledge of departmental policies and procedures.
  • Ability to maintain the confidentiality of customer knowledge and data.
  • Ability to apply what is learned in training and on-the-job to execute daily work functions.

What We Offer:

  • A competitive hourly rate, $00 per hour depending on experience.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.

Equal Opportunity Employer:

Tri City National Bank is an Equal Opportunity Employer/Veterans/Disabled. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.



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