Fiber Optic R&M Specialist

4 weeks ago

Des Moines, Iowa, United States Kanaan Communications, LLC Full time
Fiber Optic R&M Technician Job Description

Overview

Prince Telecom is seeking a qualified R&M Technician to join our team to help connect America. As a full-service telecommunications company, we specialize in building, maintaining, and managing large-scale upgrades, rebuilds, and new builds, as well as a wide range of services including aerial and underground construction, structured wiring, fiber splicing, cable mining, and engineering for the fiber-to-the-home market.

Key Responsibilities

  • Terminate, splice, bond/ground, and test fiber optic equipment to customer standards
  • Install, repair, maintain, test, and adjust all fiber optic cables and related equipment
  • Climb utility poles and ladders
  • Lift and carry equipment that weighs at least 75 lbs
  • Use a variety of hand tools
  • Work in all types of inclement weather
  • Enter underground facilities and use a shovel to uncover underground closures
  • Coordinate fiber activities with other departments and staff
  • Perform fiber tests with OTDRs, light sources, and meters
  • Provide accurate equipment location, splicing, and terminating records for the fiber database
  • Assist the Construction and Engineering departments
  • Build bays, racking, jumper ducts, and other network elements
  • Monitor, communicate, and perform corrective actions to fix problems affecting any fiber and/or fiber-related equipment from Master Control to and through each HUB to the NODE
  • Provision and install media converters
  • Serve as a technical resource for staff on all fiber-related areas and technical procedures
  • Be available for on-call emergency coverage for fiber restoration year-round

Requirements

  • High school diploma or GED required or a combination of equivalent education and experience
  • Two (2) years of experience with fiber optic cable technology, formal fiber optic training strongly desired
  • One (1) year of fiber optic cable splicing experience or completion of an equivalent training program
  • Authorized to work in the United States for this company
  • Able to lift/carry 50 lbs regularly and up to 75 lbs as needed with or without assistance
  • Able to meet the safety requirements of safety harnesses used for bucket trucks and climbing poles
  • Possess the ability to work at ground level, crouch, squat, and sit
  • Install Network Interface units outdoors on customer premises
  • Valid standard Driver's License with a minimum of 2 years of driving experience
  • MVR record deemed acceptable by the company
  • Good understanding of technologies and standards as they apply to the installation of fiber optic networks
  • Working knowledge of design and layout for fiber terminations
  • Good understanding of fiber documentation and ability to assist in laying out new fiber circuits
  • Ability to think analytically
  • Excellent customer presentation and service skills
  • Ability to work in a dynamic, fast-paced environment
  • Ability to work well under pressure and deadline environments
  • Ability to translate highly technical information to end-user customers and staff
  • Ability to communicate with other staff
  • Ability to handle on-call responsibilities
  • Act as a customer contact, interface with customers and local supervisors to clarify project status
  • Learn new equipment, software, and interfaces to help expand business opportunities
  • Work well within a team
  • Good written and oral communication skills
  • Adaptable to changing environments
  • Complete other duties as assigned
  • Able to work weekends and overnights
  • Able to differentiate color codes
  • Able to read and understand manufacturer's manuals for operating and repairing electronic equipment and components
  • Proficient in the operation of all related fiber tools and equipment

What We Offer

  • Company vehicle
  • Weekly paychecks
  • Competitive pay
  • Medical, Dental, Vision, and Prescription Plans
  • Flexible Spending Accounts
  • Short and Long Term Disability
  • Supplemental Life and AD&D
  • 401(k) Retirement Savings with Company Match
  • Stock Purchase Plan
  • Company Discounts
  • Legal Insurance
  • Paid Time Off and Holidays
  • Tuition Reimbursement for select programs

About Us

Prince Telecom's commitment to deliver outstanding service that consistently exceeds customer expectations has grown the company to become one of the nation's largest fulfillment providers.

With a national footprint and over 850+ employees, Prince Telecom affords its customers a single-source solution with the ability to deploy a well-equipped, professionally trained, and experienced workforce capable of meeting needs anywhere in the United States.

Prince Telecom offers a wide range of services that includes residential and commercial installations, digital converter deployment, high-speed modem installations, home security and automation, underground and aerial construction services, and special projects such as MDU construction, drop rebuilds, and audits.

At Prince Telecom, we are proud of our installation technicians and operational support teams who meet our strict pre-employment and ongoing safety and quality control criteria; we reward their outstanding performance with competitive pay, bonus programs, paid training, career development programs, safety certifications, paid time off, and medical, dental, vision, life, and 401(k).

Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, including based on disability and protected veteran status.

The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants or employees based on any of these protected categories.

Please visit the following URL to view the EEO is the Law poster and the Supplement.

The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.

Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.

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