Customer Service Representative
6 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our clients, and helping them achieve their insurance goals.
Responsibilities:- Establish and maintain strong relationships with customers through regular communication and follow-up.
- Provide prompt, accurate, and friendly customer service, responding to inquiries and resolving issues in a timely manner.
- Use a customer-focused approach to educate customers about insurance options and help them make informed decisions.
- Work collaboratively with our agent team to establish and meet marketing goals, develop leads, and identify customer needs.
- Utilize strong communication and problem-solving skills to effectively relate to customers and provide solutions to their insurance needs.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.
- Self-motivated and proactive, with a strong desire to succeed and achieve results.
- Detail-oriented and organized, with the ability to prioritize tasks and manage multiple projects.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain).
- Competitive salary and commission/bonus structure.
- Paid time off (vacation and personal/sick days).
- Valuable experience and growth opportunities within our agency.
- A fun and dynamic work environment with a team of highly motivated individuals.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
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