Digital Engagement Coordinator

4 days ago

Philadelphia Pennsylvania, United States City of Philadelphia Full time
About the Role

We are seeking a highly motivated and experienced Digital Engagement Coordinator to join our team at the City of Philadelphia. As a key member of our Community Resource Corps, you will play a critical role in connecting residents to life-sustaining benefits and resources.

Key Responsibilities
  • Supervise a team of 5-8 AmeriCorps members and conduct regular one-on-one check-in meetings with each member.
  • Schedule and host regular team meetings with members, review and correct member timesheets, and monitor member hours to ensure they stay on track for term completion.
  • Coach members to adjust to service site culture and professional norms, support members to identify and plan for goals beyond service term, and hold members accountable for meeting outreach goals.
  • Maintain documentation in member files, ensure members remain in compliance with CRC/CEO and PennSERVE/AmeriCorps guidelines, and work with CRC team to foster a collaborative and supportive environment across the CRC program.
  • Develop expertise on assistance programs CRC is responsible for promoting, including understanding of who the program is intended to serve, strategies for targeted outreach to eligible residents/communities, and how the program is administered, including the application process.
  • Develop outreach strategy for projects, coordinate with Data team and program manager on outreach scripts, manage phone banks, and manage and update lists/searches to update phone banks.
  • Provide ongoing training and support to CRC members for quality assurance in outreach projects, develop guidance to train and reinforce to members best practices for digital outreach, and review member calls for quality control and develop refresher trainings as needed.
  • Serve as point person for troubleshooting issues with VAN, MiniVAN, Peerly, Google Voice, City-issued devices, and accounts, and receive incoming calls to the main CRC line and direct to appropriate member for follow-up.
  • Monitor the CRC email inbox and direct inquiries to appropriate staff, work with communications teams to develop materials for outreach projects, and understand the duties of the Field Engagement Coordinator and cover as necessary.
Requirements
  • Leadership and Team Management: Demonstrated ability to lead and motivate a team, foster a collaborative environment, and drive team performance toward shared goals.
  • Strategic Thinking and Planning: Strong capability in strategic planning and execution, with the ability to develop and implement effective programs and initiatives that align with the organization's mission and community needs.
  • Stakeholder Engagement: Excellent skills in building and maintaining relationships with a variety of stakeholders, including community leaders, partners, and funders, to enhance program reach and impact.
  • Communication: Exceptional verbal and written communication skills, capable of effectively articulating program goals, engaging diverse audiences, and advocating for community needs.
  • Analytical and Problem-Solving Skills: Ability to analyze data, identify trends, and solve complex problems, ensuring data-driven decision-making processes guide program improvements.
  • Adaptability and Flexibility: Competent in adapting to changes and challenges, managing multiple priorities, and remaining flexible in a dynamic and complex environment.
  • Project Management: Proficient in managing projects from inception to completion, ensuring timely delivery of projects within scope and budget.
  • Cultural Competency: Deep understanding of and sensitivity to the diverse cultural, socio-economic, and other various backgrounds of community members and stakeholders.

  • Digital Engagement Coordinator

    2 hours ago

    Philadelphia, Pennsylvania, United States City of Philadelphia Full time

    About the RoleWe are seeking a highly motivated and experienced Digital Engagement Coordinator to join our team at the City of Philadelphia. As a key member of our Community Resource Corps (CRC) team, you will play a critical role in connecting residents to life-sustaining benefits and resources.Key ResponsibilitiesSupervise a team of 5-8 AmeriCorps members...

  • Digital Engagement Strategist

    2 weeks ago

    Philadelphia, Pennsylvania, United States Digitas Health Full time

    Job Description**About Digitas Health**Digitas Health is a global agency that specializes in helping health brands navigate the complex and shifting media environment to create deeper, more relevant connections with their consumer and professional customers. As a member of the world's largest healthcare communications network, Publicis Health, Digitas Health...

  • Performance Marketing Coordinator for Influencer Engagement

    3 weeks ago

    Philadelphia, Pennsylvania, United States Anthropologie Full time

    Position Overview:Anthropologie is in search of a digital marketing expert to craft and implement the Performance Influencer marketing strategy for its brands, including Anthropologie, AnthroLiving, and AnthroWeddings. This role requires a high level of collaboration across various functions, where teamwork, creativity, analytical skills, and strategic...

  • Customer Engagement Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States Acima Digital, LLC Full time

    Job OverviewPosition: Sales AssociateCategory: Retail OperationsCompany: Acima Digital, LLCLocation: Not specifiedJob ID: Not specifiedAbout Us: At Acima Digital, LLC, we are dedicated to making aspirations a reality for both our clients and our team members. Our philosophy is to act in the present to shape a brighter future.Role Summary: As a Sales...

  • Promotions and Digital Media Coordinator

    2 months ago

    Philadelphia, United States WURD Radio Full time

    Job DescriptionJob DescriptionPROMOTIONS & DIGITAL MEDIA COORDINATOR Reports to: Director of Marketing and GrowthPosition Summary:The Promotions and Digital Media Coordinator at WURD Radio is responsible for coordinating and implementing on-site events and remote broadcasts, assisting with partner and sponsor program deliverables, and supporting digital...

  • Community Engagement Training Manager

    5 days ago

    Philadelphia, Pennsylvania, United States City of Philadelphia Full time

    About the RoleThe City of Philadelphia is seeking a highly skilled and experienced Community Engagement Training Manager to join our team. This is an exciting opportunity to work with a dynamic organization that is committed to promoting equitable community engagement practices.Key ResponsibilitiesDevelop and Implement Training Programs: Design and deliver...

  • Digital Advertising Operations Coordinator

    5 days ago

    Philadelphia, Pennsylvania, United States Audacy, Inc. Full time

    About the RoleAudacy, Inc. is seeking a highly skilled and organized individual to join our team as an Account Coordinator. This role will be responsible for managing the planning, execution, and monitoring of our online advertising programs.Key ResponsibilitiesCollaborate with Sales, Pod Ops, and show contacts to review and approve potential...

  • Donor Engagement Coordinator

    3 weeks ago

    Philadelphia, United States Philadelphia Museum of Art Full time

    Job DescriptionJob DescriptionWe Are Committed to an Inclusive WorkplaceAt the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are...

  • Strategic Engagement Manager

    2 weeks ago

    Philadelphia, Pennsylvania, United States Digitas Health Full time

    Job Title: Manager, Engagement StrategyAbout the Role:We are seeking an experienced Manager, Engagement Strategy to join our team at Digitas Health. As a key member of our strategy team, you will be responsible for developing and executing engagement strategies that drive business growth and customer loyalty.Key Responsibilities:Partner with digital strategy...

  • Engagement Coordinator

    3 weeks ago

    Philadelphia, Pennsylvania, United States BEAT THE BOMB Full time

    About UsBEAT THE BOMB is revolutionizing the world of immersive entertainment, inviting guests to step into engaging, real-life video game scenarios. Our cutting-edge digital game system enhances the blend of technology and social interaction. In our signature Mission experience, teams don hazmat suits and navigate through a series of dynamic game rooms,...

  • Senior Engagement Coordinator

    3 weeks ago

    Erie, Pennsylvania, United States Product Connections Full time

    Job Posting:OverviewThe Senior Engagement Coordinator is tasked with executing in-store product demonstrations for both food and non-food items. This role requires a thorough understanding of the products being showcased. The Coordinator will engage with consumers, demonstrate products, and effectively sell items in a professional manner. Additionally, the...

  • Senior Director, Digital Content and Social Engagement

    2 weeks ago

    Philadelphia, Pennsylvania, United States Audacy, Inc. Full time

    Job SummaryThe Director, Content Marketing and Social Media Strategy will lead the development of content marketing and social media strategies for key Audacy station brands and talent, and partner with cross-organizational stakeholders to bring them to life. This role requires a strategic thinker with exceptional leadership and communication skills, the...

  • Community Engagement Coordinator

    3 weeks ago

    Philadelphia, Pennsylvania, United States IDR Healthcare Full time

    IDR Healthcare is in search of a Community Engagement Coordinator to become a vital part of our esteemed client’s team. This role is ideal for individuals eager to contribute to a large organization that fosters a collaborative and supportive work environment.Position Overview for the Community Engagement Coordinator:Collaborating with elderly individuals...

  • Community Engagement Coordinator

    3 weeks ago

    Philadelphia, Pennsylvania, United States Graduate Philadelphia Full time

    Position Title: Community Engagement Coordinator Department: Programming and Innovation FLSA Status: Full Time Exempt The Community Engagement Coordinator is responsible for overseeing all outreach initiatives while collaborating across the Organization to manage the research, development, execution, and evaluation of programs and services that...

  • **Calibration Coordinator

    6 days ago

    Pennsylvania, United States Mastech Digital Full time

    Job Summary:Mastech Digital is seeking a highly organized and detail-oriented Calibration Coordinator to join our team. As a key member of our service delivery team, you will be responsible for coordinating and scheduling field service technicians for calibration, maintenance, and repair visits.Key Responsibilities:Service Scheduling: Plan and coordinate...

  • Outreach & Engagement Coordinator

    1 month ago

    Philadelphia, United States GREATER PHILADELPHIA URBAN AFFAIRS Full time

    Job DescriptionJob DescriptionEverybody Builds is a nonprofit organization launched in early 2023 designed to diversify the construction industry in Philadelphia. Working in partnership with the region’s largest developers, property owners, contractors, trade associations and unions, Everybody Builds is committed to aligning market opportunities and...

  • Philanthropy Engagement Coordinator

    2 weeks ago

    Philadelphia, Pennsylvania, United States Bethesda Project Full time

    Job OverviewThe Philanthropy Engagement Coordinator plays a vital role within the Development team, dedicated to advancing Bethesda Project's mission through effective fundraising data management, donor engagement, and relationship cultivation.Reporting Structure: Reports to the Director of DevelopmentKey ResponsibilitiesConduct thorough research and...

  • Climate Resilience Planning and Engagement Specialist

    3 days ago

    Philadelphia, Pennsylvania, United States City of Philadelphia Full time

    Job Title: Climate Resilience Planning and Engagement SpecialistThe City of Philadelphia is seeking a skilled Climate Resilience Planning and Engagement Specialist to join our team in the Office of Sustainability. This is a two-year grant-funded position that will play a critical role in helping Philadelphia prepare for climate change.About the RoleThe...

  • Philanthropic Engagement Coordinator

    3 weeks ago

    Philadelphia, Pennsylvania, United States Bethesda Project Full time

    Job OverviewThe Philanthropic Engagement Coordinator plays a crucial role within the Development team, focusing on advancing Bethesda Project's mission through effective fundraising data management, donor engagement, and relationship cultivation.Reporting StructureThis position reports directly to the Director of Development.Key ResponsibilitiesConduct...

  • Strategic Engagement Director

    2 weeks ago

    Philadelphia, Pennsylvania, United States Digitas Health Full time

    Job Description**About Digitas Health**Digitas Health is a global agency that specializes in helping health brands navigate the complex and shifting media environment to create deeper, more relevant connections with their consumer and professional customers. With offices in multiple locations, it is a member of the world's largest healthcare communications...