Field Service Technician

1 week ago


Cedar Rapids, Iowa, United States Mestek Machinery, Inc Full time
Job Description

Mestek Machinery, Inc is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our customers.

Key Responsibilities:
  1. Install, repair, and maintain complex machinery and equipment.
  2. Investigate and diagnose mechanical and electrical equipment malfunctions.
  3. Apply knowledge of mechanical and electrical principles to restore equipment to operation.
  4. Train customers on design software and assist with networking.
  5. Perform varied mechanical duties, including installation, repair, and maintenance of company-manufactured equipment.
  6. Plan and perform work requiring a thorough knowledge of electrical and electronic theory and principles.
  7. Service electronic equipment by checking, testing, and replacing faulty components and circuit modules.
  8. Advises operators and line mechanics on standard operating procedures and requirements for working safely with electronic equipment and components.
  9. Maintain and install communication cables, power distribution cables, and wiring.
  10. Install and/or change the layout of machines and mechanical equipment in customers' facilities.
  11. Analyze mechanical and operational problems on assigned equipment and plan for corrective action.
  12. Test equipment to check operation and clear jams.
  13. Examine and test products from assigned equipment for quality specifications.
  14. Makes preventive maintenance checks and inspections of assigned equipment.
  15. Notify customer's maintenance department or supervisor of equipment malfunctions and corrective action taken.
  16. Instruct and direct customer maintenance trainees.
  17. Advises and cautions operators and mechanics about potential electrical problems and inherent dangers involved.
  18. Analyze circuits, wiring diagrams, and drawings to install, repair, calibrate, service, or replace electronic devices and systems.
Qualifications:
  1. Extensive knowledge in both mechanical and electrical principles and ability to apply to specific jobs as required.
  2. Ability to travel extensively both domestic and international.
  3. Ability to communicate and interact with a wide variety of individuals involving company's customers and their employees.
  4. Thorough product knowledge and full understanding of customer service philosophy and procedures of the company.
  5. High degree of precision working with minimum tolerance required.
  6. Ability to climb in overhead structures, to work beneath machines, and in close quarters performing analysis and repair work.


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