Electronics Field Service Specialist
4 days ago
As a Field Service Engineer with Veterans Employment, you will be responsible for on-site service, repair, or troubleshooting of state-of-the-art medical imaging equipment at customer sites domestically. This role requires strong technical skills, excellent communication abilities, and a willingness to travel extensively.
Main Responsibilities:
- On-site customer installation, field service support, remote technical support, hardware and software configuration, troubleshooting, and maintenance support for all products.
- Ensure repaired systems meet operating specifications, ensuring QA procedures and documentation.
- Communicate design enhancements and improvements for research and implementation.
- Read and interpret schematics and electrical diagrams through to the component level.
- Isolate the system fault at the component level for electronic, vacuum, and mechanical systems and repair.
- Extensive component-level troubleshooting. Proficient with test equipment.
- Document and provide reports of parts, services, or repairs.
- Complete billing or warranty documentation as needed.
Requirements:
- Formal electronics training through trade school, university, or military technical schools.
- Must have experience troubleshooting and repairing whole systems. Be able to demonstrate troubleshooting methods.
- Proficient in troubleshooting electronics, electrical, and mechanical circuits.
- Excellent written and verbal communication skills.
- Willing to travel both domestically and internationally 75% of the time, drive and fly.
- Able to mesh well with all personalities and work well under pressure.
- Must be self-motivated and a self-starter, able to work with minimal supervision.
- Ability to approach problems with a sense of ownership, enthusiasm, and innovation with a strong client service attitude.
- The ability to work on complex learning and development problems and teach highly technical information is essential.
- Comfortable tackling new problems working independently and efficiently.
- Ability to interface with people at all levels.
- Familiarity with vacuum systems and water systems is a plus.
Training & Education:
- Associate's Degree in Electronics or military equivalent experience.
- Military technical training or Associate's degree or higher in Electronics or other related field. Military training in the following fields is desired; Avionics, Electronics, Fire Control, Nuclear, Computer/IT, Electrical/Electrician. Schools from the Navy, Marines, Air Force, Army, and Coast Guard preferred.
- 4-12 years engineering technician/service experience.
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