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Rehabilitation Services Manager

2 months ago


Lanham, Maryland, United States BTST Services Full time
Job Summary

The Clinical Manager will oversee the daily operations of our Outpatient Mental Health Center (OMHC) and Partial Hospitalization Program (PHP). This role requires a professional and pleasant demeanor, strong communication skills, and the ability to manage a team of clinical and administrative staff.

Key Responsibilities
  • Oversee daily service provisions, including clinical and administrative staff.
  • Develop and maintain relationships with community and referral sources.
  • Manage administrative staff in relation to quality assurance activities.
  • Handle service delivery, communication, and other problems between clients, families, and counselors.
  • Conduct monthly staff meetings and collaborate with Clinical Directors on metrics and KPIs.
  • Participate in CARF and COMAR quality compliance, including auditing and client/community stakeholder satisfaction.
  • Meet all requirements of COMAR for Rehabilitation Specialist.
  • Provide oversight of daily program of rehabilitation services and ensure adequate staffing.
  • Educate Direct Care staff on documentation and Individual Rehabilitation Plans.
  • Provide overall supervision to Direct Service Staff and ensure compliance.
  • Schedule trainings for staff and make referrals for additional services as needed.
Requirements
  • Master's Degree from an accredited college or university in a related field.
  • Maintain professional license in the state of Maryland to provide therapy services.
  • Licensed as a LCSW-C Certified supervisor by the Board of Maryland Social Work Examiners.
  • At least five years of administrative and/or clinical experience.
  • Required experience working in a behavioral health setting providing services to clients with emotional and behavioral disabilities.
  • Knowledge of CARF standards and COMAR regulations preferred.
  • Strong verbal and written communication skills.
  • Valid Driver's License and clear driving record.
Travel and Age Requirements

Clinical Manager must be able to travel to in-person supervision appointments and other required events. Must be at least 21 years of age.