Senior Business Analyst
4 weeks ago
We are seeking a highly motivated and experienced Business Process Optimization Specialist to join our team at Pure Storage. As a key member of our organization, you will be responsible for identifying areas of improvement in our current business processes, developing and implementing new strategies and technologies, and collaborating with stakeholders to ensure alignment and successful adoption of the new procedures.
Key Responsibilities:
- Analyze current business processes and workflows to identify areas for improvement
- Develop and implement optimized processes and procedures to enhance efficiency, productivity, and customer satisfaction
- Collaborate with stakeholders to design and execute new Quote to Cash products aligned with organizational goals
- Monitor and evaluate the effectiveness of implemented features, measuring key performance indicators and making necessary adjustments for continuous improvement
- Stay updated on industry trends, emerging technologies, and process improvement methodologies
Requirements:
- Bachelor's degree in business administration, management, or a related field
- 10+ years of experience in process analyst role, including substantial experience in Enterprise Applications (e.g., eCommerce, Salesforce, ERP, Zuora, etc.)
- Strong knowledge in enterprise CRM, CPQ, Order to Cash, SaaS/Cloud applications, with an enthusiasm to gain and apply new knowledge
- Familiarity with process mapping and modeling techniques
- Good understanding of business processes including CPQ, eCommerce, Contract, Subscription, ERP, Entitlement, and Fulfillment systems
- Strong analytical skills with the ability to collect, study, and interpret complex data
- Ability to manage and perform multiple complex tasks as part of the daily work assignment
What We Offer:
- Competitive remuneration packages
- Health & travel benefits
- Plenty of growth opportunities
Why Join Us:
Pure Storage is a company that values unique thoughts and celebrates individuality. We offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. We are committed to equality and strive to create an inclusive environment where everyone can thrive.
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