Senior Business Analyst

4 weeks ago

Santa Clara, California, United States InterSources Full time

Job Title:
Senior Business Analyst

Location:
Hybrid onsite 3 days per week
Duration: 6 months+ contract to hire

Client:
UTO Domain

Important:
WILL CONSIDER REMOTE IF THEY HAVE A CBAP CERT. IF THEY DON'T HAVE A CBAP CERT, THEY NEED LOCAL
Need a true BA, NOT a Hybrid BA/pm and NOT a product owner
Strong agile exp.

Job Description:

Responsibilities:

  • Building User Stories according to the requirements and making sure that they meet the acceptance criteria
  • Organizing the Product Backlog based on the prioritization provided by the Product Owner
  • Serve as a business advisor whose primary role is to support the Product Owner by analyzing, facilitating dialogue, and getting the correct information to the product owner
  • Provide customers a high quality and consistent level of proactive and professional IT service, to maintain, enhance and implement technology solutions that enable business processes and operations
  • Work to create and maintain positive customer relationships that bolster open communication, reliability, trust, and service loyalty
  • Be accountable for managing and delivering support requests, enhancements, and projects for assigned Business Unit / Products
  • Partner with external and internal customers and vendors to analyze business needs and work with teams on solutions
  • Cross-train to learn applications across the assigned Business Unit application portfolio
  • Learn the processes and tools needed to perform the role effectively
  • Serve as the conduit between the business partners and the technical team through triage, research, requirements, testing, and support
  • Work with technology teams, business teams, vendors, and subject matter experts to perform daily activities
  • Lead in identifying the business impact of system issues and facilitate communication as appropriate to stakeholders
  • Lead assigned initiatives
  • Communicate status, issues or risks to management and stakeholders
  • Perform on-call responsibilities including nights, holidays, and weekends
  • Elicit, understand, interpret, and represent functional and nonfunctional requirements to include business and stakeholder requirements, data and information requirements, data integration, metadata, data quality, service levels and performance
  • Plan and facilitate requirement gathering workshops using a variety of techniques such as Joint Application Design (JAD) sessions, interviewing, brainstorming, job shadowing, user stories
  • Document business, system processes and requirements
  • Engage and speak with senior management as appropriate
  • Create and facilitation of testing strategy, test plans and test scripts
  • Analyze, categorize, document, and validate requirements to the appropriate level of granularity so that technical teams can translate to system design
  • Work with quality assurance and business teams in defining the QA (Quality Assurance) strategy, test plans and use cases for QA activities
  • Convey planned and unplanned activities to appropriate parties as needed
  • Anticipate and understand the impact of changes in business objectives and its effect on project scope and the downstream impact


Skillset / Experience:
At least five years of work experience as a business analyst with working knowledge of multiple areas of Business Analysis (concepts, principles, and practices)
Bachelor's degree in IT or related field
Participate in a rotating on-call schedule providing support after hours, weekends and holidays
Understanding of software development lifecycle and models/methodologies
Prior experience in Agile environment is required
Knowledge of SQL is a plus
Experience on projects involving data analysis, data mapping, data integration and/or data warehousing is a plus
Knowledge of data profiling, cleansing and data conversion processes, techniques and/or tools is a plus
Understanding of data management principles, data modelling concepts and techniques
CBAP (Certified Business Analysis Professional) and/or CDMP or CBIP certification(s) is preferred
Analytical, problem-solving, and decision-making skills, leveraging both logic and creativity to interpret complex concepts and information
Ability to adjust approach to meet all types of customer communication styles, preferences, and management levels
Proficiency in translating technical verbiage and complex processes into business-friendly terms
Must have clear interpersonal, written, and verbal communication skills
Demonstrate ability to quickly build relationships within and between individuals and cross-functional teams and respond to customers in a compassionate manner
Be a self-starter, highly flexible and adaptable
Must be Highly organized with good time management and follow-up skills
Strong Facilitation and meeting management skills
Must have willingness to learn and proactively accept and manage change to accomplish positive outcomes
Minimal travel as needed

About Us:


InterSources Inc , a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries.

Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology.

We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success.

We provide strategic and technical advice, and we have expertise in areas covering

Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services,

etc.

We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status.

We also are a

Google Cloud partner

company.

We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc.

Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience.

This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.

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