IT Help Desk Technician

3 weeks ago


Middletown, Connecticut, United States Desktop & Depot Support Full time

Estimated Salary: $40,000 - $60,000 per year

About the Role

In this part-time role, you will be responsible for providing workstation software break fix support, IMAC, image loads, asset recovery, and other client support duties needed to maintain workstation operations and customer satisfaction.

Required Skills and Qualifications
  • Previous working experience in desktop support is desired; however, training will be provided for all entry-level new hires
  • Knowledge of PC imaging
  • Experience with change management and incident management
  • Experience with using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe


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