Help Desk Assistant
6 days ago
We are seeking a Help Desk Support specialist to provide technical support to a team, supporting the Naval Undersea Warfare Center Division Newport (NUWCDIVNWPT) Code 25 laboratory.
Responsibilities- Create user accounts within multiple software applications.
- Assist customers with technical issues related to web-based applications.
- Determine the best solution for customer issues using knowledge bases and developer support.
- Communicate effectively with customers throughout the resolution process.
MIKEL INC offers a competitive salary range of $60,000-$80,000, plus a comprehensive benefits package, including medical/dental/vision insurance, flexible spending account, retirement plan, life insurance, disability insurance, paid time off, and tuition reimbursement.
Requirements- Three to five years of relevant work experience.
- Ability to prioritize tasks independently with minimal supervision.
- Excellent written and verbal communication skills.
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