Fitness Center Representative

4 weeks ago


North Adams, Massachusetts, United States Planet Fitness Full time
Job Summary

The Fitness Center Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role involves creating a positive atmosphere by providing superior customer service and ensuring a seamless experience for all club visitors.

Key Responsibilities
  • Provide exceptional customer service to members, prospective members, and guests, ensuring a positive and welcoming experience.
  • Manage front desk activities, including answering phones, checking members into the system, and handling new member sign-ups.
  • Facilitate updates to member accounts and respond to member inquiries in a timely and professional manner.
  • Maintain the neatness and cleanliness of the club, ensuring a safe and healthy environment for all members.

Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are essential.

About Planet Fitness

At Planet Fitness, we're committed to enhancing people's lives with an affordable, high-quality fitness experience. We're a team of inspiring, motivated, and fun-loving individuals who share a passion for fitness and customer service. If you're looking for a rewarding career where you can make a difference in people's lives, join our team and become a part of the Planet Fitness family.

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