Fitness Center Representative
4 weeks ago
The Fitness Center Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role involves creating a positive atmosphere by providing superior customer service and ensuring a seamless experience for all club visitors.
Key Responsibilities
- Provide exceptional customer service to members, prospective members, and guests, ensuring a positive and welcoming experience.
- Manage front desk activities, including answering phones, checking members into the system, and handling new member sign-ups.
- Facilitate updates to member accounts and respond to member inquiries in a timely and professional manner.
- Maintain the neatness and cleanliness of the club, ensuring a safe and healthy environment for all members.
Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are essential.
About Planet Fitness
At Planet Fitness, we're committed to enhancing people's lives with an affordable, high-quality fitness experience. We're a team of inspiring, motivated, and fun-loving individuals who share a passion for fitness and customer service. If you're looking for a rewarding career where you can make a difference in people's lives, join our team and become a part of the Planet Fitness family.
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