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Fitness Team Member

1 month ago

North Olmsted, Ohio, United States Planet Fitness Full time
Job Title: Member Services Representative

At Planet Fitness, we're passionate about creating a unique culture that truly cares about our people. We're seeking a Member Services Representative to join our team and help us deliver an exceptional member experience.

Key Responsibilities:
  • Provide superior customer service to Planet Fitness members, prospective members, and guests.
  • Handle front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Respond to member questions and concerns in a timely and professional manner.
  • Maintain the neatness and cleanliness of the club.
Requirements:
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are must-haves.
Benefits:
  • Free black card membership.
  • Mentorship opportunities.
  • Chances for advancement.
  • Ongoing leadership training.
  • Full-time employee health insurance.

As a Member Services Representative, you'll be part of a dynamic team that's dedicated to enhancing people's lives with an affordable, high-quality fitness experience. If you're passionate about delivering exceptional customer service and are looking for a fun and supportive work environment, we encourage you to apply.