Live Stream Reliability Specialist
5 days ago
We are seeking a highly skilled Live Stream Reliability Specialist to join our team at Apple. As a key member of our Live Stream Engineering team, you will play a critical role in ensuring the operational excellence of our live streaming experiences across the Apple TV App ecosystem.
Key Responsibilities- Design and implement features, tools, and processes to ensure high-quality live streaming experiences.
- Drive investigations into technical issues related to live content acquisition, encoding, and delivery.
- Collaborate with internal teams to drive new features and processes.
- Interface with vendors on proof-of-concept evaluations and issue resolution.
- Support event-operations teams on live-streaming services and assist in broadcast transmission check-ins and validations for live events.
- Setup and maintain live encoding workflows.
- Work with client teams to ensure features are performing as expected across devices.
- Diagnose and troubleshoot live video delivery issues with urgency.
- Craft issue communication with leadership.
- Troubleshoot complex partner and vendor integrations.
- Create, maintain, and execute playbooks, RCAs, and integration specifications.
- 3+ years of experience in live event streaming.
- Experience with supporting end-to-end live event streaming experiences.
- Experience working with live HLS streaming and DRM services.
- Strong understanding of broadcast transport technologies.
- Familiarity with livestream ad-insertion technologies.
- Comfortable with command line tools (chmod, curl, grep, ssh, scp).
- Experience working with observability tools (Grafana, Kibana, DataDog).
- Some scripting experience (Python, Bash).
- Familiarity with data interchange formats (XML, JSON).
- Familiarity with RESTful API utilization and debugging.
- Familiarity with SCTE-35/104 and SCTE-224/ESNI.
- Experience analyzing system logs.
- BS/BA in Video/Broadcast Engineering or equivalent.
- Competitive base pay range: $135,400 - $250,600.
- Opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs.
- Comprehensive medical and dental coverage.
- Retirement benefits.
- Range of discounted products and free services.
- Reimbursement for certain educational expenses related to advancing your career at Apple.
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