Live Stream Reliability Specialist

5 days ago


Culver City, California, United States Apple Full time
About the Role

We are seeking a highly skilled Live Stream Reliability Specialist to join our team at Apple. As a key member of our Live Stream Engineering team, you will play a critical role in ensuring the operational excellence of our live streaming experiences across the Apple TV App ecosystem.

Key Responsibilities
  • Design and implement features, tools, and processes to ensure high-quality live streaming experiences.
  • Drive investigations into technical issues related to live content acquisition, encoding, and delivery.
  • Collaborate with internal teams to drive new features and processes.
  • Interface with vendors on proof-of-concept evaluations and issue resolution.
  • Support event-operations teams on live-streaming services and assist in broadcast transmission check-ins and validations for live events.
  • Setup and maintain live encoding workflows.
  • Work with client teams to ensure features are performing as expected across devices.
  • Diagnose and troubleshoot live video delivery issues with urgency.
  • Craft issue communication with leadership.
  • Troubleshoot complex partner and vendor integrations.
  • Create, maintain, and execute playbooks, RCAs, and integration specifications.
Requirements
  • 3+ years of experience in live event streaming.
  • Experience with supporting end-to-end live event streaming experiences.
  • Experience working with live HLS streaming and DRM services.
  • Strong understanding of broadcast transport technologies.
  • Familiarity with livestream ad-insertion technologies.
  • Comfortable with command line tools (chmod, curl, grep, ssh, scp).
  • Experience working with observability tools (Grafana, Kibana, DataDog).
Preferred Qualifications
  • Some scripting experience (Python, Bash).
  • Familiarity with data interchange formats (XML, JSON).
  • Familiarity with RESTful API utilization and debugging.
  • Familiarity with SCTE-35/104 and SCTE-224/ESNI.
  • Experience analyzing system logs.
  • BS/BA in Video/Broadcast Engineering or equivalent.
What We Offer
  • Competitive base pay range: $135,400 - $250,600.
  • Opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs.
  • Comprehensive medical and dental coverage.
  • Retirement benefits.
  • Range of discounted products and free services.
  • Reimbursement for certain educational expenses related to advancing your career at Apple.


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