Customer Service Insurance Representative

2 weeks ago


Castle Rock, Colorado, United States USAA Full time
Customer Service Insurance Role at USAA

USAA is seeking a skilled customer service professional to provide support for insurance products and services through multiple contact channels. This role offers a fully paid six-month training program and the opportunity to work from home 2 days a week after the initial training period.

Key Responsibilities:
  • Answer phone calls, emails, and other requests from members
  • Assist members with insurance quotes, new business, policy, billing, and coverage provisions
  • Provide complete and accurate advice and solutions for insurance products
  • Maintain required Property & Casualty (P&C) licenses and state registrations
Requirements:
  • High School Diploma or GED equivalent
  • 1 year of customer service experience in insurance or financial services
  • Acquire Property & Casualty (P&C) license before date of hire
Benefits:
  • Market-based salary range of $46,400 - $48,900
  • Comprehensive benefits including medical, dental, vision plans, 401(k), life insurance, and paid time off
  • Career path planning and continuing education support

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment.



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