Sales Support Coordinator
3 days ago
Sales Support Coordinator - D.H. Pace Company, Inc.
We are seeking a detail-oriented and organized individual to join our team as a Sales Support Coordinator. This role will be responsible for assisting with various departmental functions, including sales order entry, contracts, and customer service.
The ideal candidate will have exceptional attention to detail and organizational skills, as well as strong Microsoft Office and computer skills.
**Estimated Salary: $45,000 - $60,000 per year**, based on experience and location in Atlanta, GA.
About the Company
D.H. Pace Company, Inc. is a privately-owned distribution, construction, and service organization offering a complete range of door and door-related products and commercial security products. With over 95 years of experience and 50+ US offices in 24 states, we offer a unique opportunity to work with a leading company in the industry.
Responsibilities
- Enter, maintain, and bill commercial sales and purchase orders.
- Collaborate with salesmen and operations for timeliness and accuracy of sales orders entered.
- Communicate with vendors, suppliers, and customers after, during, and after the sale.
- Follow-up on all projects, keeping track of relevant details and moving on action points.
- Prepare for and participate in meetings including department backlog, COD, and sales.
- Contract processing: tracking of contracts, pay applications, sub-contractor process, lien waivers, warranties, O&Ms, and revenue recognition.
- Deliver exceptional customer service with internal and external customers.
- Cross-train with other departments to ensure adequate coverage.
- Provide daily phone backup and entering customer service orders accurately.
Requirements
- High School Diploma or equivalent preferred.
- 1-2 years working within an ERP software system.
- Strong Microsoft Office and computer skills.
- Strong attention to detail.
- Ability to multi-task and work efficiently in a fast-paced work environment.
Preferred Qualifications
- Two or more years of sales order entry, billing, and customer service experience.
- Possess excellent assessment and problem-solving skills.
- Ability to be the primary point of contact for all related sales order and billing activities.
- Compile and prepare bid packages and proposals.
Benefits
- Medical, dental, and vision options: Available on the first day of the month following your start date.
- Paid time off plan: 13 days accrued annually during your first year; 16 days accrued during your second year.
- Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
- Floating Holidays: Up to 2 floating holidays per year.
- Competitive compensation: Including annual performance evaluations.
- 401k retirement plan: Including an employer match.
- Company-paid life insurance, short-term disability, & long-term disability.
This role offers a unique opportunity to work with a leading company in the industry and provides a comprehensive benefits package.
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